DESCRIPTION:

NBC Universal is one of the world's leading media and entertainment companies. We develop, produce and market entertainment, news and information to a global market. NBC Universal owns and operates a valuable portfolio of news and entertainment networks, a premier motion picture company, significant television production operations, a leading television stations group, and world-renowned theme parks.

Universal Studios Hollywood is on a mission to thrill. As the world’s largest studio and theme park, Universal features cutting edge thrill rides and attractions such as the newly updated, world-renowned, behind-the-scenes Studio Tour, “Revenge of the Mummy- The Ride,” “Jurassic Park - The Ride,” “Shrek 4-D,” “Terminator 2: 3D,” and “WaterWorld.” Bring your talents here where enormous possibilities await your imagination, drive and passion for providing a premier entertainment experience.

RESPONSIBLITIES:

The Restaurant Manager is responsible for the operation of up to 4 quick service branded and non-branded restaurants. The Manager maintains a high degree of guest and employee satisfaction and directs the activities of all staff within the unit, while also being accountable for unit sales, direct operating expenses, food cost and quality.

The Manager directly supervises at least two Assistant Managers and a staff of up to 50 employees and in accordance with the organization's policies and procedures.

Specific Responsibilities:

• Reviews and analyzes restaurant performances daily
• Develops and executes strategic plans to optimize restaurant profits while maintaining quality, cleanliness and guest service standards
• Consistently drives process improvements and efficiencies to enhance guest service and food/beverage operations
• Creates and fosters a cohesive team environment, while ensuring that employee satisfaction and staff moral at are a high level
• Provides performance development including administering discipline, resolving employee relation's issues and conducting individual and team meetings
• Provides development of staff, including training, mentoring and coaching
• Ensures compliance with al local, state and federal laws regarding food quality, safety labor, employment and Union guidelines, as well as company polices and procedures.
• Maximizes daily sales and effectively manages costs, labor, inventory and cash control, while focusing on exceeding annual EBITDA targets
• Communicates on a constant basis with Area Manager regarding restaurant and staff performances and challenges
• Takes an active part in recruitment and retention of staff
• Creates service and production staff schedules in accordance to forecasted business volume
• Ensures that shopper reports are within acceptable levels
• Manages on-going TIPS training
• Performs other duties as assigned

QUALIFICATIONS:

• High school degree or GED with some college education in food service required
• Bachelor's degree preferred from a college or university, preferably in hospitality
• One to three years of practical experience and supervisor experience required
• Three to five years experience managing a multi-unit branded concept restaurant preferred, or equivalent combination of education and experience
• Two years of complete P&L experience in a branded/non-branded food or entertainment business
• Proven leadership skills - ability to motivate and manage all levels of staff and management

CONTACT INFORMATION:

Nowhere in this universe will you find more powerful opportunities to contribute to changes taking place in the industry. We offer a competitive compensation, excellent benefits and involvement in the world of entertainment. As a member of the NBC Universal team, you'll help shape the future in the company of "Great People Doing Great Things."

For prompt consideration, apply online at: UniversalStudios.com/jobs typing in the job #521036 in the keyword search field.

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