Cousins Subs in Neenah closes when 25 people get ill

Cousins Subs, 667 S. Green Bay Road, temporarily closed about 1 p.m. Friday after city health officials pinpointed it as the source of a suspected norovirus outbreak.

The Neenah Health Department received about 25 reports of acute gastroenteritis, according to its director Judy Crouch-Smolarek.

“We were informed about mid-day (Thursday) of a number of people suffering from GI illnesses,” she said. “Due to the number of people who have fallen ill, including some employees, the restaurant has voluntarily closed. The restaurant will be thoroughly cleaned and sanitized and will re-open when they meet the necessarily requirements of the Neenah Health Department.”

Crouch-Smolarek said norovirus symptoms typically appear 24 to 48 hours after exposure, but that some people can become ill in as few as 12 hours or even 60 hours after exposure.

Symptoms include vomiting, diarrhea, abnormal cramps, nausea and headaches, she said, and they could be mild to severe. Typically they do not require treatment.

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