Local Eatery Goes High-Tech To Compete With Larger Chains
Mark Basile, director of operations at Mamma Mia’s Italian Restaurant, had a crazy idea once.
For several years, he wanted to implement an advance ordering service that would allow busy, on-the-go customers who wanted to have a sit-down meal at the restaurant to place their orders in advance so meals could be ready when they arrived.
After some technological advances drove down the cost of such a system, Basile and Sal Looz, owner of the restaurant, implemented an advance online ordering system last week that allows customers to do just that.
“I’ve been wanting to try this for a couple of years, but the technology wasn’t where it needed to be,” said Basile, a restaurant industry veteran who joined Mamma Mia’s last year. “Now the process is simple and the cost is affordable.”
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