No matter how you slice it, Panera Bread is on a roll.
The bakery-cafe chain has watched sales and profit rise by double digits for four straight quarters as it continues to freshen up the menu with tasty offerings that whet the appetite of consumers.
A new customer loyalty program and a growing catering business have also helped drive gains.
Spokeswoman Michele Harrison attributes Panera’s latest growth surge to ongoing investments in the concept, marketing, operations and the customer experience. These efforts help differentiate its concept from rivals, and drive unit growth and product development, she said via e-mail.