Despite customer misgivings, the hands-free waitering method seems to be all the rage lately, especially at the city’s smaller restaurants. Without a notepad between server and customer, the relationship is a cozier one, say these penless wonders.
“I think it’s a more hospitable experience because you can look the person in the eye,” says Christopher Vlacich, the 39-year-old owner of Astoria’s retro-new Astor Room. He advocates fostering a connection between diner and server, which he believes is enhanced with maximum eye contact.
The act of memorizing an order can also give the server the upper hand — at least psychologically.