Imagine you’re a restaurant owner, and your place is full on a Saturday night. Yet your customers are eating and leaving at a much quicker pace, freeing up tables for more diners, thanks to technology you’ve implemented. Instead of waiting for their credit cards to be processed at a register, customers pay immediately, right at the table.
Restaurants are experimenting with new technologies such as digital checkbooks to increase sales, reduce the risk of credit card fraud and improve the overall dining experience.
And customers are getting on board with the changes. Consumer usage of restaurant technology is 35% more likely now than it was two years ago, according to the National Restaurant Association’s 2015 Restaurant Industry Forecast.
“The new capabilities now to facilitate and make payments at restaurants easier and faster obviously holds great allure to both restaurant operators and their customers,” says Hudson Riehle, senior vice president of research at the National Restaurant Association.