17 Things a Restaurant Manager Should Never Do

Restaurant managers have a lot of responsibility…and of course, this can be a good thing or a bad thing! If you’d like to avoid making some of the biggest management mistakes, read on to find out what you should never…
Exceed Customer Expectations In Your Restaurant With These 6 Tips

While all restaurant owners and managers strive to exceed their guests’ expectations, sometimes amidst the chaos of running their restaurant the simplest things that will impress their customers can get overlooked. If you find yourself thinking about how you can…
How to Reignite Your Customer Loyalty Program

A loyalty program can be an awesome way to get customers to come back again and again. But what if your loyalty program is lagging? Maybe it used to be great, but it just hasn’t been successful lately. Should you…
Why Your Bar or Restaurant Needs a Training Program for New Hires

Well-trained employees can help you keep loyal customers, increase your profits, and boost business. So if great staff members are so important, why don’t more bars and restaurants have the sort of staff that inspires rave reviews from customers? The…
5 Tips on How to Successfully Cater a Large Party

The holiday season is fast approaching and your establishment has decided to expand its business options to host parties for large groups. You’ve never done this before so where do you start? Make Your Lists The key to having a…
10 Cross and Upselling Tactics That Work

Cross selling and upselling are two of the easiest ways to make more money at your bar or restaurant. But first, you have to understand what these terms mean. Cross selling happens when you recommend a related or complementary item…
How to Increase Bar Sales During Football Season

There’s no ignoring football this time of year—it’s everywhere, and hopefully that includes your bar! Using football to boost your sales is a great idea. There’s a lot you can do besides just putting the game on TV. Check out…
8 Things Hosts and Servers Should Never Say

Of course the quality of your food is important, but nothing turns customers off more quickly than bad service. If servers or hosts interact with customers in the wrong way, those customers probably won’t be back. So what should your…
Buzztime Teams Up with Fandango for Interactive In-Venue Promotion

Carlsbad, CA  (RestaurantNews.com)  Buzztime (NYSE MKT: NTN), a leader in omni-channel advertising, interactive entertainment, and innovative dining technology for bars and restaurants in North America, is working with Fandango, the nation’s leading digital destination for all things movies, on a…
Why Getting Feedback Is Important For Your Restaurant

How often do you ask your customers what they think of your restaurant? If you’re like many restaurant owners, the answer is never. If your business is doing fine, you might assume that customers are happy…but that isn’t necessarily the…
How to Recognize New Trends Early in the Restaurant Industry

Do you know what your customers will want tomorrow, next month, or even next year? Is your bar or restaurant ahead of the trends, or are you just struggling to keep up with what’s popular? In other words, how good…
Why Baby Boomers May Be the Key to Your Restaurant’s Success

A study done by market research firm NPD Group (NPD) reveals that America’s 76 million boomers, born 1946-64, were responsible for 23 billion restaurant visits last year, generating $172 billion in sales for our America’s restaurants. Also according to NPD,…
6 Tips To Keep Your Regulars Happy

Regulars are the heart and soul of your restaurant. They’re the people who come back again and again and they’re responsible for most of the money your restaurant makes. In fact, one survey estimates that regulars make up an average…
Why Your Bar Needs Games

You’ve got the best bartenders in town. Your food is great. Your drinks are out of this world. So what else do you need to turn your pub into the hottest neighborhood spot? Your pub needs to create a great…