web analytics

Dunkin’ Donuts has announced the signing of a store development agreement with Kenny Koza for one new restaurant in Detroit, which will open in 2011. Koza will be developing and managing the restaurant with his brothers Carlo and Derek Koza. Dunkin’ Donuts’ development throughout Detroit is part of a steady and strategic growth strategy, which includes expanding in existing markets while entering new cities across the country to help drive the leading coffee and bakery chain’s growth.

The market is currently home to 55 restaurants and Dunkin’ Donuts is pursuing opportunities to develop Detroit with both existing and new franchisees. Special development incentives are available which include reduced royalty fees for three years and an extra $10,000 in local store marketing for stores that open on time*. Most recently the Clinton Township and Orchard Lake Road restaurants have been remodeled in the company’s 2015 design, which includes a new décor package that reflects the current trends of today.

“I am excited to expand Dunkin’ Donuts’ presence in Detroit and play an important role in the daily lives of people who live, work and visit here,” said Koza. “I have a strong passion and loyalty for the brand and look forward to the opening of my restaurant next year.”

To drive its expansion efforts, Dunkin’ Donuts has aligned its strategy to support the growth opportunities and consumer needs of individual markets. As a result, the company continues to expand with single and multi-unit opportunities with no minimum unit requirements.

Ideally, franchisees should possess a minimum net worth of $500,000 and liquid assets of at least $250,000, but financial qualifications will vary based on the opportunity available by market. This evolution of Dunkin’ Donuts’ franchise sales effort enables the brand to expand in markets more aggressively, while balancing its market penetration and maturity.

“Dunkin’ Donuts is excited to welcome Kenny, Carlo and Derek Koza to the Detroit market,” said Grant Benson, CFE, vice president of franchising and market planning, Dunkin’ Brands, Inc. “We are still looking to expand our presence here and are looking for qualified franchisees with foodservice, operations and real estate experience to join our team in Detroit and encourage prospects to take advantage of our special incentives.”

Building a solid network of stores within a market enables Dunkin’ Donuts to invest in a distribution model that provides a consistent, high-quality product guests expect “in the way and on the way” of their daily routines. In an effort to keep the brand fresh and competitive, Dunkin’ Donuts offers flexible concepts for any real estate format including free-standing restaurants, end caps, in-line sites, gas and convenience, travel plazas, universities, as well as other retail environments.

According to Benson, “Dunkin’ Donuts is proud to energize Americans and keep the honest, hard-working, value-driven people of this country running every day. Our recent and ongoing menu enhancements meet the needs of today’s on-the-go consumers, moving Dunkin’ Donuts beyond breakfast with high-quality food and beverage items available all day.”

Historically a doughnut and hot coffee chain, Dunkin’ Donuts has expanded its offering to include frozen and iced beverages, a full bakery assortment including bagels and muffins, breakfast sandwiches, and an all-day Oven-Toasted menu which includes flatbread sandwiches, hash browns and buttermilk biscuits. The new platform marks the most significant change to Dunkin’ Donuts’ product lineup since the company launched espresso-based beverages in 2003.

In addition to Dunkin’ Donuts expansion, Dunkin’ Brands, the parent company of both Dunkin’ Donuts and Baskin-Robbins, is seeking qualified candidates to be part of an unprecedented growth campaign designed to expand Baskin-Robbins’ presence in various U.S. markets.

Dunkin’ Donuts has announced the appointment of two senior-level strategic hires to support the brand’s ongoing focus on leadership marketing and operational excellence.  Dan Saia, Vice President of Consumer Engagement, and Weldon Spangler, Regional Vice President, Midwest, bring a wealth of experience within the food and beverage industry and successful track records representing some of the world’s most prominent retail brands.

With more than 20 years of experience in strategic marketing for some of the world’s most prominent food service brands, including 11 years at YUM! Brands, Daniel Saia has joined the company as Vice President of Consumer Engagement.  Mr. Saia will be responsible for the creation, development and execution of Dunkin’ Donuts’ advertising, media and interactive strategies and plans, working closely with Dunkin’ Donuts franchisees to develop innovative advertising campaigns and consumer messaging to support sales growth and enhance brand equity. He will report to John Costello, Chief Global Customer & Marketing Officer.

Most recently, Saia served as Vice President, Marketing and Communications at YUM! Brands, where he was responsible for 52 business units globally. In that position he oversaw leading global brands such as KFC, Pizza Hut and Taco Bell and was part of the management team that delivered six consecutive years of double-digit sales increases. Earlier in his tenure with YUM!, Saia served as Senior Director Advertising for YUM!’s International Division.

Prior to joining YUM!, Saia was Vice President, Global Account Director, with Leo Burnett Worldwide where he was responsible for the development and implementation of the advertising and marketing plans for several multinational companies, including McDonald’s, Kraft General Foods and Kellogg.  He began his career with the Xerox Corporation.

“Dan has a long history of developing creative marketing strategies and programs that have delivered results for some of the most respected companies in our industry,” said John Costello, Dunkin’ Brands Chief Global Customer & Marketing Officer.  ”We are thrilled to have Dan on board helping to lead our continued efforts to grow the Dunkin’ Donuts’ brand.”

Weldon Spangler, whose background includes both Starbucks and Taco Bell, has joined Dunkin’ Donuts as Regional Vice President, Dunkin’ Donuts Midwest.  Mr. Spangler will be responsible for translating the company’s business strategy into day-to-day execution at Dunkin’ Donuts restaurants in the Midwest region. He will report to Paul Twohig, Brand Operating Officer.  

Most recently, Spangler served as a Division Vice President for Knowledge Learning Corporation. In this capacity, he was responsible for the general management of KinderCare Learning Centers in nine regions which included serving more than 100,000 children and 28,000 employees. As a Division Vice President, he led both field operations and operations services and worked to ensure the development and implementation of key initiatives to support business needs.

Prior to joining Knowledge Learning Corporation, Spangler spent nearly 15 years with Starbucks in positions of increasing responsibility.  His last position with that company was Regional Vice President for the Pacific Northwest Region of Starbucks where he oversaw the operations, regional marketing, human resources and store development for more than 600 retail stores.  He began his career at Taco Bell, overseeing field operations in several markets as a District Manager and Zone Manager.

“Weldon has extensive operations leadership experience and has delivered strong results in very competitive retail environments,” said Paul Twohig, Dunkin’ Donuts Brand Operating Officer. “As part of the Dunkin’ Donuts operations leadership team, he will be extremely instrumental in helping us deliver on our goals for operational excellence, outstanding guest service and franchisee profitability.”

Today is National Donut Day, and Dunkin’ Donuts, America’s all-day, everyday stop for coffee and baked goods, is celebrating by announcing the winning donut in the company’s second-annual “Create Dunkin’s Next Donut” contest while also giving people the sweet offer of a free donut.

The grand prize winning donut is “Monkey-see Monkey-donut,” a bananas foster-filled donut with chocolate icing, topped with Reese’s® Peanut Butter shavings, created by donut devotee Rachel Davis of Sharon, Massachusetts. Rachel wins $12,000 and her donut will be sold in participating Dunkin’ Donuts restaurants nationwide beginning this fall.

To commemorate National Donut Day and the announcement of the grand prize winning donut, today participating Dunkin’ Donuts restaurants throughout the country will offer guests a free donut of choice with the purchase of any beverage, limited one per customer while supplies last. National Donut Day, held the first Friday of June each year, was founded by the Chicago Salvation Army more than 70 years ago.

According to Rachel, creating her winning donut didn’t require much monkeying around. “In my opinion there is no better treat than a frozen chocolate covered banana, so why not bring that delicious taste to Dunkin’ Donuts?” she said. “I think everyone will enjoy this perfect combination!”

Rachel was selected as one of 12 contest finalists from nearly 90,000 donut contest creations submitted online. As a finalist, she received $1,200 and traveled to Dunkin’ Donuts’ University in Braintree, Massachusetts last month to compete in a bake-off competition before Dunkin’ Donuts’ culinary team and company leaders. The winning donut was selected based on the vote of the bake-off judging panel, as well as America’s online vote.

Today is National Donut Day, and Dunkin’ Donuts, America’s all-day, everyday stop for coffee and baked goods, is celebrating by announcing the winning donut in the company’s second-annual “Create Dunkin’s Next Donut” contest while also giving people the sweet offer of a free donut.

The grand prize winning donut is “Monkey-see Monkey-donut,” a bananas foster-filled donut with chocolate icing, topped with Reese’s® Peanut Butter shavings, created by donut devotee Rachel Davis of Sharon, Massachusetts. Rachel wins $12,000 and her donut will be sold in participating Dunkin’ Donuts restaurants nationwide beginning this fall.

To commemorate National Donut Day and the announcement of the grand prize winning donut, today participating Dunkin’ Donuts restaurants throughout the country will offer guests a free donut of choice with the purchase of any beverage, limited one per customer while supplies last. National Donut Day, held the first Friday of June each year, was founded by the Chicago Salvation Army more than 70 years ago.

According to Rachel, creating her winning donut didn’t require much monkeying around. “In my opinion there is no better treat than a frozen chocolate covered banana, so why not bring that delicious taste to Dunkin’ Donuts?” she said. “I think everyone will enjoy this perfect combination!”

Rachel was selected as one of 12 contest finalists from nearly 90,000 donut contest creations submitted online. As a finalist, she received $1,200 and traveled to Dunkin’ Donuts’ University in Braintree, Massachusetts last month to compete in a bake-off competition before Dunkin’ Donuts’ culinary team and company leaders. The winning donut was selected based on the vote of the bake-off judging panel, as well as America’s online vote.

Dunkin’ Donuts, America’s all-day, everyday stop for coffee and baked goods, is making National Donut Day a little sweeter with a special free nationwide donut offer to help people celebrate the joy and fun of donuts.  On June 4, 2010, participating Dunkin’ Donuts restaurants nationwide will offer every guest a free donut of their choice, with the purchase of any beverage, limit one per customer.

Also on National Donut Day, Dunkin’ Donuts will announce the winner of its second annual “Create Dunkin’s Next Donut” contest. From nearly 90,000 donut creations submitted online, a dozen finalists traveled to Dunkin’ Donuts University in Braintree, Massachusetts earlier this month to compete in a bake-off competition before Dunkin’ Donuts’ culinary team and company leaders.  One of the 12 finalists will win a $12,000 grand prize and have their winning donut sold in participating Dunkin’ Donuts restaurants throughout the country.

National Donut Day, held the first Friday of June each year, was founded by the Chicago Salvation Army in 1938 to honor the women who served donuts to soldiers in World War I.  According to John Costello, Chief Global Customer and Marketing Officer at Dunkin’ Brands, Dunkin’ Donuts is making it easy and affordable for people to enjoy this event.  ”Donuts have a special place in our country’s history and culture, creating moments of genuine delight and bringing people together at home, work and at play,” he said.  ”To celebrate this American classic snack, we invite everyone to visit Dunkin’ Donuts on National Donut Day to enjoy a free donut with any beverage purchase.”

Dunkin’ Donuts has led the donut category for 60 years, selling 2.5 million donuts and Munchkins®  donut hole treats every day.  

About Dunkin’ Donuts

Founded in 1950, Dunkin’ Donuts is America’s favorite every day, all-day stop for coffee and baked goods. Dunkin’ Donuts is a market leader in the regular/decaf coffee, iced coffee, hot flavored coffee, donut, bagel and muffin categories, and the largest coffee and baked goods chain in the world. Dunkin’ Donuts has earned the No. 1 ranking for customer loyalty in the coffee category by Brand Keys for four years running. The company has more than 9,000 restaurants in 31 countries worldwide. In 2009, Dunkin’ Donuts’ global system-wide sales more than $5.6 billion. Based in Canton, Massachusetts, Dunkin’ Donuts is a subsidiary of Dunkin’ Brands, Inc.

Record numbers of Illinois police officers will stake out Dunkin’ Donuts rooftops this year to support the Annual Law Enforcement Torch Run to benefit Special Olympics Illinois.

On Friday, May 21, beginning at 5 a.m., hundreds of police officers from throughout the state are scheduled to cover a record 120 Dunkin’ Donuts rooftops to heighten awareness and raise money for the Law Enforcement Torch Run.

“I don’t think any of us ever imagined when this all started in 2003 with police officers raising $20,000 from just 12 Dunkin’ Donuts rooftops that, one day, we’d be looking at an event that raises close to $200,000 to support the athletes and their families, ” says Illinois Torch Run Director and Channahon Police Chief Joe Pena.

Pena adds that he hopes the record number of Dunkin’ Donuts rooftop locations will contribute to a new high raised by the event.  A new donation record would need to top last year’s total of more than $182,000 raised at 97 Dunkin’ Donuts locations.

In return for the police officers doing time at their stores, Dunkin’ Donuts will donate $10,000 to the Torch Run fund.  In addition, everyone who visits a Cop on a Rooftop store that day and makes a donation to the Torch Run will receive a free donut.  Persons who donate at least $10 will receive a Law Enforcement Torch Run travel mug and coupon for free medium coffee.  

The event will begin at 5 a.m. and run through 2 p.m. at most locations.  A list of all participating Dunkin’ Donuts locations is available on www.soill.org.  

The Illinois Law Enforcement Torch Run was started in 1986.  Each year, more than 3,000 officers cover 1,500 miles carrying the Flame of Hope through the streets of their hometowns to the State Summer Games in Normal in June.  The intrastate relay and its fundraising projects have two goals:  to raise money and increase public awareness for the athletes of Special Olympics.  

Special Olympics Illinois is a not-for-profit organization offering year-round training and competition in 19 sports for nearly 21,000 athletes with intellectual disabilities and more than 4,000 Young Athletes ages 2 – 7 with and without intellectual disabilities.  

Founded in 1950, Dunkin’ Donuts is America’s favorite every day, all-day stop for coffee and baked goods.  The company has more than 9,000 restaurants in 30 countries worldwide. Based in Canton, Massachusetts, Dunkin’ Donuts is a subsidiary of Dunkin’ Brands, Inc.

Meet Dunkin’s Culinary Masterminds

Dunkin’ Donuts has always sold a lot of bagels — in addition to, well, doughnuts. But about a year ago it decided it wanted to sell a lot more. It’s not as easy as you think. Green bagels on St. Patrick’s Day? Add 15% more poppy seeds? A Dancing With the Stars tribute bagel? You get the picture. The job fell to the Dunkin’ Brands Culinary Innovation Team. The crew’s bakery specialists experimented with more than just flavor, trying new forms to make something that topped even the traditional bagel in portability. They tested everything from a pretzel shape to a baguette shape. They worked to perfect their toppings, in one instance toning down the jalapeño flavor. Ten months later the Bagel Twist made its national debut in varieties like cheddar cheese and French toast.

The launch was just one of about 20 that the 18-member team led by executive chef Stan Frankenthaler sends to market every year for Dunkin’ Donuts and Baskin-Robbins brands. (Dunkin’ Brands is owned by private equity firms Bain Capital, Carlyle Group, and Thomas H. Lee Partners.) From its kitchen at headquarters in Canton, Mass., the squad not only builds on its strong coffee culture and playbook of more than 1,000 doughnut varieties, but also brings the 60-year-old chain into new food frontiers in the constant quest to boost revenues and profit margins.

Continue reading . . .

Dunkin’ Donuts is giving iced coffee lovers a refreshing new reason to enjoy the dark. Dunkin’ Donuts, America’s all-day, everyday stop for coffee and baked goods, today introduced Iced Dunkin’ Dark® Roast — the company’s darkest, boldest iced coffee yet — in the New York Tri-State Area.*  To celebrate, Dunkin’ Donuts will offer guests a free small (16 oz.) cup of Iced Dunkin’ Dark® Roast on Tuesday, May 11th, from 4pm-10pm EDT at participating restaurants in the NY Tri-State area.*

In addition, Dunkin’ Donuts will also celebrate National Nurses Week in the New York Tri-State Area* with a special gift for nurses.  All nurses who show a proper form of ID will receive a free small (16 oz.) cup of Iced Dunkin’ Dark® Roast during National Nurses Week from May 6th-12th at participating Dunkin’ Donuts restaurants from 4pm-10pm.

“Nurses work long and hard hours. Dunkin’ Donuts is proud to help keep them running with a free cup of our freshly-brewed Iced Dunkin’ Dark® Roast,” said Cathy Chavenet, Field Marketing Manager for Dunkin’ Donuts in the Central Atlantic region. Dunkin’ Donuts is also working with regional hospitals to recognize six nurses who go above and beyond the call of duty with free iced coffee for a year. Ceremonies will take place during National Nurses Week.

Iced Dunkin’ Dark® Roast uses the same high-quality, 100 percent Arabica beans and delivers the same smooth taste as Dunkin’ Donuts’ legendary Original Blend coffee but is carefully roasted longer for a bolder, richer flavor and a stronger finish.  It is now available in participating Dunkin’ Donuts restaurants in the New York Tri-State Area* at the suggested retail price of $1.89 for a small 16 oz. serving.  Dunkin’ Donuts introduced Dunkin’ Dark® Roast packaged coffee in its restaurants at the end of 2009.  

To give Iced Dunkin’ Dark® Roast even more flavor, guests can take a “shot in the dark” by customizing their beverage with one of eight different flavorings, including French vanilla, hazelnut, toasted almond, blueberry, coconut, cinnamon, caramel and raspberry.  Each of the delicious flavorings is sugar-free and can be added to Dunkin’ Donuts’ regular and decaffeinated hot and iced coffee, lattes, Coffee Coolatta® or hot chocolate.

The brand has been at the forefront in developing an innovative process for brewing iced coffee, which has set the standard for the industry.  The unique process, called double brewing, uses twice the amount of coffee when making the beverage to achieve consistent flavor and freshness that is never compromised when serving it cold.  The result is a smooth, rich taste sensation–iced coffee that is never bitter or watered down.

Dunkin’ Donuts has set the standard for offering a superior grade of coffee with the company selling one billion cups of hot and iced coffee every year.  In 2008, an independent taste test showed that Americans preferred Dunkin’ Donuts coffee over Starbucks.  Dunkin’ Donuts has earned the No. 1 ranking for customer loyalty in the coffee category by Brand Keys for four years running.

*Participating shops include those in the following counties:  
New York: Bronx, Dutchess, Kings, Nassau, New York, Orange, Putnam, Queens, Richmond, Rockland, Suffolk, Sullivan, Ulster, Westchester  
New Jersey: Bergen, Essex, Hudson, Hunterdon, Middlesex, Monmouth, Morris, Ocean, Passaic, Somerset, Sussex, Union, and Warren  
Connecticut: Fairfield  
 

Founded in 1950, Dunkin’ Donuts is America’s favorite every day, all-day stop for coffee and baked goods. Dunkin’ Donuts is a market leader in the regular/decaf coffee, iced coffee, hot flavored coffee, donut, bagel and muffin categories, and the largest coffee and baked goods chain in the world. Dunkin’ Donuts has earned the No. 1 ranking for customer loyalty in the coffee category by Brand Keys for four years running. The company has more than 9,000 restaurants in 31 countries worldwide. In 2009, Dunkin’ Donuts’ global system-wide sales were $5.7 billion. Based in Canton, Massachusetts, Dunkin’ Donuts is a subsidiary of Dunkin’ Brands, Inc. For more information, visit www.DunkinDonuts.com.

In honor of Dunkin’ Donuts’ 60th “BirthDDay,” the brand has a new special offer that will perk up anyone’s birthday.  Dunkin’ Donuts, America’s all-day, everyday stop for coffee and baked goods, today launched the Dunkin’ Donuts Birthday Perk, in which all members of the Dunkin’ Perks® program will receive a coupon in the mail during their birthday month, good for a free medium beverage* of their choice, including any iced or hot coffee, tea, latte, hot chocolate or Coolatta® slush drink. For an added bonus, starting in May, when new guests enroll in DD Perks®, Dunkin’ Donuts will mail new members a coupon for another free medium beverage*.

The Dunkin’ Perks® program provides members exclusive in-store and online offers, as well as the inside scoop on new menu items, new restaurant openings and all the latest Dunkin’ Donuts news. Enrollment is free at www.DunkinDonuts.com/Perks. To be eligible for the Birthday Perk, current DD Perks® members must update their profile with their birthday information.

While a free beverage can help brew a brighter birthday, what are some other favorite birthday perks? To find out, in April Dunkin’ Donuts conducted a survey of more than 500 people to discover what people enjoy most and least on their birthday. According to the results:

  • What’s your favorite birthday perk? Forget the present or the cake. 63% of people said they enjoy celebrating their birthday most when their spouse, kids, family or friends do something special for them.  Only 22% said opening presents makes a birthday special, and only 11% cited birthday cake as their favorite birthday perk.
  • Singing “Happy Birthday To You” doesn’t make a birthday happy. 37% of people said that having people sing “Happy Birthday To You” is their least favorite part of their special day.
  • Retailers, a happy birthday is on you. The most wanted “unexpected birthday perk” would be receiving something free from their favorite store or restaurant (29%), followed by a surprise party (20%) or surprise visit from an out-of-town friend or family member (20%).
  • Bosses, let them eat cake! People enjoy a cake break to recognize a colleague’s birthday, as 70% of respondents believe that birthdays should be celebrated in the workplace.
  • Celebrate your birthday proudly! Not many of us try to hide our birthday or forgo any recognition of the day, as 80% of people admit that they enjoy celebrating their birthdays.

 

According to John Costello, Chief Global Customer and Marketing Officer at Dunkin’ Brands, Dunkin’ Donuts’ new Birthday Perk is an opportunity to thank Dunkin’ Donuts guests for their loyalty and passion for the brand. “As we honor our own 60th birthday, we wanted to show our appreciation for our guests who make us a part of their everyday routine. With our new Birthday Perk, guests enjoy a special treat from Dunkin’ Donuts on their special day,” he said.

Dunkin’ Donuts is the largest coffee and baked goods chain in the world, selling one billion cups of hot and iced coffee and more than 900 million donuts and Munchkins™ donut hole treats every year. Today, there are more than 6,500 restaurants in 35 U.S. states and the District of Columbia and more than 2,600 international restaurants in 30 countries.

*Cooler beverages are excluded.

About Dunkin’ Donuts

Founded in 1950, Dunkin’ Donuts is America’s favorite every day, all-day stop for coffee and baked goods. Dunkin’ Donuts is a market leader in the regular/decaf coffee, iced coffee, hot flavored coffee, donut, bagel and muffin categories, and the largest coffee and baked goods chain in the world. Dunkin’ Donuts has earned the No. 1 ranking for customer loyalty in the coffee category by Brand Keys for four years running. The company has more than 9,000 restaurants in 31 countries worldwide. In 2009, Dunkin’ Donuts’ global system-wide sales were $5.7 billion. Based in Canton, Massachusetts, Dunkin’ Donuts is a subsidiary of Dunkin’ Brands, Inc. For more information, visit www.DunkinDonuts.com.

Project Summary

Burson-Marstellar conducted a quantitative online flash poll among 500 members of the general population who are 18-49, representative of the U.S. population.  The poll was conducted April 20-21, 2010 to examine opinions towards birthdays and birthday “perks.” The margin of error for the overall audience is +/-4.38% and larger for sub-groups.

Dunkin’ Donuts, America’s all-day, every day stop for coffee and baked goods, today introduced an exclusive New York Yankees baseball hat, saluting the 27-time champions. The commemorative hat will be available at participating Dunkin’ Donuts restaurants in the New York Tri-state area* at the suggested retail price of $14.99. Guests who purchase the commemorative hat will receive coupons for three free small (16 oz.) cups of Dunkin’ Donuts delicious, freshly brewed iced coffee.

“This commemorative hat is a great way for our guests to celebrate the excitement of the New York Yankees championships,” said Missy Maio, Field Marketing Manager for Dunkin’ Donuts in the Central Atlantic Region. “Not only will the commemorative hat be a great gift for all Yankees fans, it will also allow them to enjoy three free cups of their favorite Dunkin’ Donuts iced coffee beverages, including the new Iced Dunkin’ Dark® Roast blend, the company’s darkest, boldest iced coffee yet.”

For a limited time, participating Dunkin’ Donuts restaurants will serve iced coffee in a special cup honoring the New York Yankees. In addition to the commemorative cup, there will be an exclusive “Box O’ Joe” prominently featuring Yankees Manager, Joe Girardi, while supplies last. The Dunkin’ Donuts “Box O’ Joe” holds ten freshly brewed cups of Dunkin’ Donuts hot coffee in a portable container that keeps coffee hot for one hour. The “Box O’ Joe” also includes cups, cream, sweetener and stirrers and is available at the suggested retail price of $12.99.

Dunkin’ Donuts has set the standard for offering a superior grade of coffee and the company sells one billion cups of hot and iced coffee every year. In 2008, an independent taste test showed that Americans preferred Dunkin’ Donuts coffee over Starbucks. Dunkin’ Donuts has earned the No. 1 ranking for customer loyalty in the coffee category by Brand Keys for four years running.

*Participating shops include those in the following counties:

New York: Bronx, Dutchess, Kings, Nassau, New York, Orange, Putnam, Queens, Richmond, Rockland, Suffolk, Sullivan, Ulster, Westchester

New Jersey: Bergen, Essex, Hudson, Hunterdon, Middlesex, Monmouth, Morris, Ocean, Passaic, Somerset, Sussex, Union, and Warren

Connecticut: Fairfield

About Dunkin’ Donuts

Founded in 1950, Dunkin’ Donuts is America’s favorite every day, all-day stop for coffee and baked goods. Dunkin’ Donuts is a market leader in the regular/decaf coffee, iced coffee, hot flavored coffee, donut, bagel and muffin categories, and the largest coffee and baked goods chain in the world. Dunkin’ Donuts has earned the No. 1 ranking for customer loyalty in the coffee category by Brand Keys for four years running. The company has more than 9,000 restaurants in 30 countries worldwide. In 2009, Dunkin’ Donuts’ global system-wide sales were $5.7 billion. Based in Canton, Massachusetts, Dunkin’ Donuts is a subsidiary of Dunkin’ Brands, Inc. For more information, visit www.DunkinDonuts.com.

For the third year in a row, Indiana police officers will hit the roofs–Dunkin’ Donuts rooftops, that is–to benefit Special Olympics Indiana.

On Friday, May 7, beginning at 6 a.m., police officers will serve time on the roofs of 18 Dunkin’ Donuts in Central Indiana and Fort Wayne to heighten awareness and raise donations for the Indiana Law Enforcement Torch Run to benefit Special Olympics, a grassroots fundraising and awareness vehicle formed by officers and civilians from all branches of law enforcement.

To thank customers for supporting the Indiana Law Enforcement Torch Run, Dunkin’ Donuts will give a coupon for a free donut to everyone who stops by a “Cop on a Rooftop” store that day and makes a donation.  For donations of $10 or more, coupons for free medium coffee will be distributed.  

“We’re very pleased to have the opportunity to partner with Dunkin’ Donuts for Cop on a Rooftop for the third year,” said Officer Troy Hintz of the Kokomo Police Department and chair of the Indiana Law Enforcement Torch Run program.  ”The event raised close to $17,000 last year, which goes a long way in funding training programs and games for Hoosier athletes.”

Once again, Hintz says a number of local radio stations will lend their support with remote broadcasts at certain locations, and this year, Indy 500 princesses will make appearances at select Dunkin’ Donuts locations to help collect donations.

In Indiana, the Law Enforcement Torch Run was organized in 1987. Since then, the Indiana Law Enforcement Torch Run program has continued to raise money and awareness for Special Olympics Indiana through its involvement with various special events and fundraising activities.  

Since the 1950s, Dunkin’ Donuts has been a morning destination for millions of people who turn to Dunkin’ Donuts everyday to get a fresh start with a great cup of coffee or baked good.  Dunkin’ Donuts is the largest coffee and baked goods chain in the world with more than 6,500 restaurants in 35 U.S. states and the District of Columbia and more than 2,600 international restaurants in 29 countries.

On Mother’s Day, you could make Mom the typical breakfast-in-bed, but instead wouldn’t she rather receive enough fresh coffee and delicious baked goods to last long after her special day is over?  With the Mother’s Day-themed Dunkin’ Donuts Card, available exclusively at www.DunkinDonuts.com, it’s easy and affordable to show your love and give Mom exactly what she wants to keep her running for weeks to come.

Dunkin’ Donuts Cards make it simple and convenient to give Mom or any friend, family member or colleague America’s best coffee, donuts, sandwiches and beverages. Dunkin’ Donuts Cards can be purchased online at www.DunkinDonuts.com in any amount between $10 and $200. In addition to being available online, they can be purchased at participating Dunkin’ Donuts restaurants throughout the country or in denominations of $15 at select CVS/pharmacy locations.

To make your Mother’s Day gift even more fun and special, the Dunkin’ Donuts Card can be personalized online with your own cherished photos or a customized message. The customized Dunkin’ Donuts Card is also accompanied by a high-quality, custom designed greeting. Greeting cards can be selected from a wide assortment of designs to fit any special occasion. The customized Dunkin’ Donuts Card can be purchased online at www.DunkinDonuts.com for $4.50 plus the Dunkin’ Donuts Card value.

Unlike other rechargeable cards, Dunkin’ Donuts Cards don’t have any additional fees or expiration dates. If cards are registered online, Dunkin’ Donuts will also replace them free of charge if they are lost or stolen. For even greater convenience, the card can be registered for auto-recharge, which automatically adds money to the card on a specific day or when the balance on the card drops below a certain level.

Founded in 1950, Dunkin’ Donuts is America’s favorite every day, all-day stop for coffee and baked goods. Dunkin’ Donuts is a market leader in the regular/decaf coffee, iced coffee, hot flavored coffee, donut, bagel and muffin categories, and the largest coffee and baked goods chain in the world. Dunkin’ Donuts has earned the No. 1 ranking for customer loyalty in the coffee category by Brand Keys for four years running. The company has more than 9,000 restaurants in 30 countries worldwide. In 2009, Dunkin’ Donuts’ global system-wide sales were $5.7 billion. Based in Canton, Massachusetts, Dunkin’ Donuts is a subsidiary of Dunkin’ Brands, Inc. For more information, visit www.DunkinDonuts.com

Dunkin’ Donuts Heads Back to Russia

After a retreat from Russia in 1999, Dunkin’ Donuts is returning Wednesday with the first of 20 planned store openings in Moscow this year.

The move by the Dunkin’ Brands Inc. unit will intensify a battle among coffee-shop chains in Russia, a tea-steeped culture that is fast getting hooked on coffee. Restaurant sales of coffee in Russia surged to an estimated $575 million in 2009 from $13 million in 1999, according to Euromonitor International. During the five years ended in 2008, total revenue in the category increased 362%.

Dunkin’ is hoping to match the success of rival Starbucks Corp. of Seattle. Less than three years after opening its first store in Russia, Starbucks boasts 31 locations whose sales make it the third-largest coffee-shop chain in the country, behind an operation called Coffee House and the market leader, Shokoladnitsa, Euromonitor International says. In fourth place is McDonald’s Corp.’s McCafé unit, according to Euromonitor.

The planned store openings come 11 years after Dunkin’ Donuts pulled out of Russia, following three years of losses exacerbated by a rogue franchisee who sold liquor and meat pies alongside coffee and crullers.

Continue reading . . .

Dunkin’ Donuts, America’s favorite every day, all-day stop for coffee and baked goods, announced today it has signed agreements with three franchisees to develop 17 new restaurant franchises in South Florida and Jacksonville over the next several years.  Dunkin’ Donuts franchise development throughout Florida is part of a steady and strategic growth strategy, which includes expanding in existing markets while entering new cities across the country to help drive the leading coffee and bakery chain’s growth.

Two restaurant franchises will open throughout the state in 2011 with the remaining units scheduled to open by 2017.  Locations targeted for development include the following:

  • Ten units will be developed in the Northeast Dade, Doral-Hialeah and South Miami regions of Miami-Dade County by MMM Franchising Group Inc. with the first restaurant opening in 2011 and the remaining nine completed by 2017.  Marc Weinstein, operating partner will oversee all aspects of development. 
  • S. Gordon Restaurant Group, LLC, headed up by Stanley and Lenore Gordon, will open five units in Southeast Palm Beach County and Southwest Broward County. The first location is scheduled to open in 2011 and the remaining locations are scheduled to open by 2016.
  • Two restaurant franchises will be developed in Jacksonville by existing franchisee John Griffey.  One location will open in 2012 and the following in 2013.

“The Sunshine State is a priority growth market for Dunkin’ Donuts in 2010 and we’re excited to expand our footprint in South Florida and Jacksonville with two new and one existing franchisees,” said Grant Benson, CFE, vice president of franchising and market planning, Dunkin’ Brands, Inc.  “Our secret to success is our passionate franchisees who provide a high-level of customer service to our guests’ everyday, and we’re confident our franchisees will cultivate lasting relationships and become an integral part of their respective Florida communities.”

Most recently, the company added six non-traditional locations along the Florida Turnpike travel plazas in addition to opening 13 locations at various airports and five units at universities throughout the state.

In addition to the development agreement mentioned above, Dunkin’ Donuts is seeking franchisees to develop restaurant franchises in Florida, specifically in Tampa, Orlando and Tallahassee.  Opportunities also exist throughout Atlanta, Washington, DC, Charlotte and Detroit.

To drive its expansion efforts, Dunkin’ Donuts has aligned its strategy to support the growth opportunities and consumer needs of individual markets.  As a result, the company continues to expand with single and multi-unit franchise opportunities with no minimum unit requirements.

Ideally, franchisees should possess a minimum net worth of $500,000 and liquid assets of at least $250,000, but financial qualifications will vary based on the opportunity available by market.  This evolution of Dunkin’ Donuts’ franchise sales effort enables the brand to expand in markets more aggressively, while balancing its market penetration and maturity.

“The opening of these new restaurants will allow franchisees to continue to invest in their community by hiring from and being a part of the city in which they live and operate,” said Benson.

Building a solid network of restaurants within a market enables Dunkin’ Donuts to invest in a distribution model that provides a consistent, high-quality product guests expect “in the way and on the way” of their daily routines.  In an effort to keep the brand fresh and competitive, Dunkin’ Donuts offers flexible concepts for any real estate format including free-standing restaurants, end caps, in-line sites, gas and convenience, travel plazas, universities, as well as other retail environments.

According to Benson, “Dunkin’ Donuts is proud to energize Americans and keep the honest, hard-working, value-driven people of this country running every day.  Our recent and ongoing menu enhancements meet the needs of today’s on-the-go consumers, moving Dunkin’ Donuts beyond breakfast with high-quality food and beverage items available all day.”

Historically a doughnut and hot coffee chain, Dunkin’ Donuts has expanded its offering to include frozen and iced beverages, a full bakery assortment including bagels and muffins, breakfast sandwiches, and an all-day Oven-Toasted menu which includes flatbread sandwiches, hash browns and buttermilk biscuits. The new platform marks the most significant change to Dunkin’ Donuts product lineup since the company launched espresso-based beverages in 2003.

About Dunkin’ Donuts

Founded in 1950, Dunkin’ Donuts is America’s favorite every day, all-day stop for coffee and baked goods. Dunkin’ Donuts is a market leader in the regular/decaf coffee, iced coffee, hot flavored coffee, donut, bagel and muffin categories, and the largest coffee and baked goods chain in the world. Dunkin’ Donuts has earned the No. 1 ranking for customer loyalty in the coffee category by Brand Keys for four years running. The company has more than 9,000 restaurants in 30 countries worldwide. In 2009, Dunkin’ Donuts’ global system-wide sales were $5.7 billion. Based in Canton, Massachusetts, Dunkin’ Donuts is a subsidiary of Dunkin’ Brands, Inc.

Dunkin’ Donuts, founded in 1950, is celebrating 60 years of coffee, donuts and baked goods, and the brand is inviting St. Louis residents and travelers alike to join the party with the April 20 grand opening of its new restaurant in Terminal 2 (Southwest Airlines) at Lambert-St. Louis International Airport.

To commemorate the grand opening and Dunkin’ Donuts’ 60th BirthDDay, Airport Director Rhonda Hamm-Niebruegge will join Milan Patel, who owns and operates the new Dunkin’ Donuts/Baskin-Robbins restaurant, and other airport and Dunkin’ Donuts officials for an opening ceremony at 10 a.m., Tuesday, April 20.  From 10 – 11 a.m., Dunkin’ Donuts costume mascots will distribute $2.00 Dunkin’ Donuts cards, and the restaurant will serve Free 14-ounce Hot Coffee with a Free Donut.    

Patel, who resides in St. Louis with his wife Maria and children, is already well-known at Lambert.  He operates four restaurants there in addition to the new Dunkin’ Donuts.  He opened his first, Great American Bagel, in 1998 and has since added Pasta House, Carvel Ice Cream and Vienna Beef Hot Dogs.

The Lambert Dunkin’ Donuts is Patel’s first Dunkin’ Donuts and only the second in the St. Louis market.  The first Dunkin’ Donuts, owned by Michael Geller, opened March 11 in Kirkwood.  Patel plans to open another DD restaurant in Terminal 1 at the airport later in 2010.  

Lambert Director Rhonda Hamm-Niebruegge added, “Dunkin Donuts has a great following nationwide and we’re excited to be the second location to launch in the St. Louis region.  Furthermore, the introduction of Dunkin Donuts fits well with the Airport’s long term plan to bring in new and exciting concepts that offer passengers great food, drinks and value.”

The new Dunkin’ Donuts will operate from 4 a.m. – 9 p.m., seven days a week, and is complemented by a new menu that will include dozens of varieties of donuts, baked goods and beverages.

Dunkin’ Donuts is the largest coffee and baked goods chain in the world, selling more than one billion cups of hot and iced coffee and more than 900 million donuts and Munchkins every year. Today, there are more than 6,500 restaurants in 35 U.S. states and the District of Columbia and more than 2,600 international restaurants in 29 countries.

It’s time to judge the donuts! Today, Dunkin’ Donuts, America’s all-day, everyday stop for coffee and baked goods, announced the 12 finalists in the “Create Dunkin’s Next Donut” contest who will compete for the chance to win a $12,000 grand prize and have their donut creation sold in participating Dunkin’ Donuts restaurants throughout the country. Nearly 90,000 people channeled their imagination and inspiration to submit their personal donut masterpiece for Dunkin’ Donuts’ second annual contest. People can vote for their favorite finalist online beginning today through May 3 at www.dunkindonuts.com/donut.

This year’s lucky dozen includes:

  • “Cop Cake” – A cake donut with chocolate icing, topped with white sprinkles and chopped Reese’s® Peanut Butter Cups (Chris Schinnerer, Clackamas, OR)
  • “Full Moon” – A cheesecake kreme-filled donut with white icing, topped with shredded coconut and Hershey®’s Vanilla shavings (Pat Cooper, Ponte Verde Beach, FL)
  • “I Like You a Latte” – A chocolate cake donut with maple icing, topped with white and chocolate sprinkles (Rosemary Burian, Joliet, IL)
  • “Let Freedom ‘Ring’” – A blueberry cake donut with white icing, topped with red and blue sprinkles (Jack Turchetta, Cranston, RI)
  • “Mango Fandango” – A berry mango-filled glazed donut, topped with pink and orange sprinkles (Rachel Llanes, Miami, FL)
  • “Monkey-See Monkey-Donut” – A bananas foster-filled donut with chocolate icing, topped with Reese’s® Peanut Butter Cup shavings (Rachel Davis, Sharon, MA)
  • “Mornin’ Paper” – A chocolate butter kreme-filled donut with white icing, topped with chocolate sprinkles (Catherine Kunkle, Pittsburgh, PA)
  • “Much A Do About Nut Things” – A chocolate cake donut with peanut butter icing, topped with shredded coconut and chopped roasted almonds (Stefanie Schwalb, New York, NY)
  • “Nut N’ Fancy” – A peanut butter-filled donut with chocolate icing, topped with Reese’s® Peanut Butter Cup shavings and whole Reese’s® Pieces candies (Lisa Burns, Medford, NJ)
  • “Pumpkin to Pie-n For” – A pumpkin cake donut with maple icing, topped with Hershey®’s Cinnamon Chips shavings and graham cracker crunch (Kelly Rice, Orlando, FL)
  • “S’morgasbord” – A marshmallow-filled donut with chocolate icing, topped with graham cracker crunch (Chris Wiley, Medford, MA)
  • “Snack-o-Lantern” – A pumpkin cake donut with maple icing, topped with Hershey®’s Cinnamon Chips shavings (Jennifer Hayes, Hardwick, MA)

Finalists were selected based on the following criteria: use of ingredients in donut combination, donut name and donut story. To learn more about the inspiration behind each donut, visit www.dunkindonuts.com/donut.

Each finalist wins $1,200 and a year’s supply of donuts. They will also travel to Dunkin’ Donuts University in Braintree, Massachusetts courtesy of JetBlue Airways, the official airline partner of the contest, to compete in a bake-off before Dunkin’ Donuts’ culinary team and company leaders. The winning donut will be selected based on the outcome of the bake-off and America’s online public voting.  The grand prize winner of the “Create Dunkin’s Next Donut” contest will be unveiled on National Donut Day, Friday, June 4, 2010.

“As we celebrate our 60th birthday, the overwhelming positive response to the ‘Create Dunkin’s Next Donut’ contest highlights the passion people have shown for our brand since 1950 and the moments of happiness and delight our donuts create every day,” said John Costello, Chief Global Customer and Marketing Officer at Dunkin’ Brands. “We salute our dozen finalists and thank everyone who participated in the contest for their creativity and originality, and we look forward to seeing which donut is named the grand prize winner.”

Dunkin’ Donuts is the largest coffee and baked goods chain in the world, selling more than 900 million donuts and Munchkins™ donut hole treats and one billion cups of hot and iced coffee and every year. Today, there are more than 6,500 restaurants in 35 U.S. states and the District of Columbia and more than 2,600 international restaurants in 29 countries.

About Dunkin’ Donuts

Founded in 1950, Dunkin’ Donuts is America’s favorite every day, all-day stop for coffee and baked goods. Dunkin’ Donuts is a market leader in the regular/decaf coffee, iced coffee, hot flavored coffee, donut, bagel and muffin categories, and the largest coffee and baked goods chain in the world. Dunkin’ Donuts has earned the No. 1 ranking for customer loyalty in the coffee category by Brand Keys for four years running. The company has more than 9,000 restaurants in 30 countries worldwide. In 2009, Dunkin’ Donuts’ global system-wide sales more than $5.6 billion. Based in Canton, Massachusetts, Dunkin’ Donuts is a subsidiary of Dunkin’ Brands, Inc. For more information, visit www.DunkinDonuts.com.

American Express is making Dunkin’ Donuts the newest addition to its Blue Savings customer loyalty program. When Blue, Blue Cash, or Blue Sky Cardmembers shop four times in a calendar month at any Dunkin’ Donuts restaurant nationwide using their American Express Card, they will get a $5 Dunkin’ Donuts Card.

The company’s Blue program dangles things like room upgrades, discounts, and food and beverage credits. American Express has deals with Atlantis, Paradise Island, JW Marriott Hotels & Resorts, Renaissance Hotels & Resorts, Hertz car rental, and Regent Seven Seas Cruises. Dunkin’ Donuts is the first dining partner to join the program.

To receive the benefit, members must register their Blue from American Express, Blue Cash, or Blue Sky Card at AmericanExpress.com/ Bluedining.

Members can then visit any participating Dunkin’ Donuts restaurant nationwide and must make four separate purchases on the same enrolled Card in a calendar month to receive the benefit.

Continue reading . . .

Dunkin’ Donuts, America’s all-day, every day stop for coffee and baked goods, has baked up a new way for bagel lovers to take a bite of their favorite snack.  Dunkin’ Donuts today introduced new Bagel Twists, an innovative new “twist” on the beloved bakery item that makes it easier than ever to enjoy a bagel, any time of the day whether you’re on-the-go at work or play.

The new Bagel Twists feature Dunkin’ Donuts’ famous bagels, twisted into a more portable, easy-to-eat shape, perfect for busy people on-the-go seeking a delicious snack to keep them running throughout their day. Bagel Twists are available in a variety of flavors including Cheddar Cheese, Cinnamon Raisin, Sour Cream and Onion, Pretzel Salt, Blueberry and French Toast. Bagel Twists are a new addition to Dunkin’ Donuts’ spring menu. Flavors vary by market and are available at the suggested retail price of $1.39 at participating Dunkin’ Donuts restaurants.

According to John Costello, Chief Global Customer and Marketing Officer at Dunkin’ Brands, the new Bagel Twist is a highlight of Dunkin’ Donuts’ 60th Birthday celebration. “As we commemorate 60 years, we honor our unique heritage, commitment to menu innovation and our promise to keep Americans running any time of day.  The new Bagel Twist is an exciting example of what makes our brand special, as we have taken our famous traditional bagel and created a new and innovative way to enjoy it that fits perfectly with our guests’ on-the-go lifestyles,” he said.

For a perfect refreshing complement to the new Bagel Twist, Dunkin’ Donuts is also offering Mocha Iced Coffee, featuring the brand’s famous, freshly-brewed iced coffee with rich mocha flavoring.  Dunkin’ Donuts has been at the forefront in developing an innovative process for brewing iced coffee, which has set the standard for the industry. The unique process, called double brewing, uses twice the amount of coffee when making the beverage to achieve consistent flavor and freshness that are never compromised at the expense of serving it cold. The result is a smooth, rich taste sensation – iced coffee that is never bitter or watered down.

Finally, Dunkin’ Donuts’ special offerings for Spring includes a line-up of colorful spring-themed donuts such as the new “Spring Showers” donut, featuring a yeast ring topped with chocolate icing and covered with rainbow nonpareils, and Spring Munchkins® donut hole treats, featuring old fashioned cake Munchkins dipped in rainbow nonpareils.

About Dunkin’ Donuts

Founded in 1950, Dunkin’ Donuts is America’s favorite every day, all-day stop for coffee and baked goods. Dunkin’ Donuts is a market leader in the regular/decaf coffee, iced coffee, hot flavored coffee, donut, bagel and muffin categories, and the largest coffee and baked goods chain in the world. Dunkin’ Donuts has earned the No. 1 ranking for customer loyalty in the coffee category by Brand Keys for four years running. The company has more than 9,000 restaurants in 30 countries worldwide. In 2009, Dunkin’ Donuts’ global system-wide sales were $5.7 billion. Based in Canton, Massachusetts, Dunkin’ Donuts is a subsidiary of Dunkin’ Brands, Inc. For more information, visit www.DunkinDonuts.com.

As consumer spending continues to tighten and unemployment rates remain high, Dunkin’ Donuts, America’s all-day everyday stop for coffee and baked goods, today introduced a new value menu designed to offer quality products at low prices at all its locations throughout the Indianapolis, Fort Wayne and South Bend markets.

The new menu, featuring six items all priced at 99 cents, will be available at the 22 Dunkin’ Donuts locations in these markets.  Included in the new value menu are:

  • Sausage Egg & Cheese Wrap
  • Bacon Egg & Cheese Wrap
  • Egg & Cheese Wrap
  • Coffee Roll
  • 9-piece Hash Browns
  • Five Munchkins

Each of the breakfast wraps as well as all breakfast sandwiches at Dunkin’ Donuts can be made with egg whites.  In January, Dunkin’ Donuts became the first national quick service restaurant chain to introduce egg white sandwiches.

The launch of the value menu provides affordable choices to customers who want fast, freshly-prepared products any time of day – while maintaining their value-conscious, on-the-go lifestyles. “Today, our customers are looking for new choices to keep them going without compromising on price, convenience, or taste,” said Dunkin’ Donuts Field Marketing Manager Vicky DeSalvo.

Dunkin’ Donuts is the largest coffee and baked goods chain in the world, selling more than one billion cups of coffee and more than 900 million donuts every year.  Today, there are more than 6,500 restaurants in 35 United States and the District of Columbia and more than 2,600 international restaurants in 29 countries.

About Dunkin’ Donuts

Founded in 1950, Dunkin’ Donuts is America’s favorite every day, all-day stop for coffee and baked goods. Dunkin’ Donuts is a market leader in the regular/decaf coffee, iced coffee, hot flavored coffee, donut, bagel and muffin categories, and the largest coffee and baked goods chain in the world. Dunkin’ Donuts has earned the No. 1 ranking for customer loyalty in the coffee category by Brand Keys for four years running. The company has more than 9,000 restaurants in 30 countries worldwide. In 2009, Dunkin’ Donuts’ global system-wide sales were $5.7 billion. Based in Canton, Massachusetts, Dunkin’ Donuts is a subsidiary of Dunkin’ Brands, Inc. For more information, visit www.DunkinDonuts.com.

Twitter represents a gold mine of marketing possibilities, but the vast majority of firms haven’t figured out how to transform those 140-character tweets into sales.

One exception is mega-brand Dunkin’ Donuts, which has started to track dollars flowing from Twitter by tallying the number of people who click through from a “Win Free Coffee for a Year Offer” on Twitter. Users who enroll in the “DD Perks” program are entered into a company database. The company has a quantitative value for database members, although it will not disclose that number or the Twitter click-through rate.

Yet while Dunkin’ has become a dominant brand on Twitter with over 46,000 followers, most firms are in the early stages of puzzling out how best to monetize a website whose passionate users crank out an average of 50 million tweets each day.

Still, a growing number of companies are seeking out Twitter for marketing purposes: 35 percent or 173 of Fortune 500 companies have active Twitter accounts, according to a recent study about corporate Twitter usage in 2009 from the University of Massachusetts Dartmouth Center for Marketing Research. The study called company growth on Twitter “explosive.”

Continue reading . . .

Dunkin’ Donuts, America’s favorite every day, all-day stop for coffee and baked goods, announced today the signing of two multi-unit store development agreements in Atlanta, GA totaling 15 new restaurants. Yellow Mountain, LLC purchased 11 units and Ioan Donuts, LLC purchased four. The first restaurant is anticipated to open in 2011, three are slated for 2012 and the remainder by 2017. Dunkin’ Donuts development in Metro Atlanta is part of a steady and strategic growth strategy, which includes expanding in existing markets while entering new cities across the country to help drive the leading coffee and bakery chain’s growth.

Steve Silva and Derek Weilbaecher are founders of Yellow Mountain, LLC. They have been involved in the quick service restaurant business for over six years and together own and operate eight Zaxby’s restaurants, two in Douglas County, GA and six in Jefferson County, AL. 

James Laskaris, president of Ioan Donuts, LLC and Stephen Attard, director of operations of Ioan Donuts, LLC have been Dunkin’ Donuts franchisees since 2000 and currently have 16 open locations in Atlanta.

“Dunkin’ Donuts is excited to expand its footprint in Metro Atlanta with Yellow Mountain, LLC and Ioan Donuts, LLC,” said Grant Benson, CFE, vice president of franchising and market planning, Dunkin’ Brands, Inc. ”Our secret to success is our passionate franchisees that provide a high-level of customer service to our customers everyday, and we’re confident both groups will grow and prosper in the community.”

In addition to the development agreement mentioned above, Dunkin’ Donuts is still seeking new and existing franchisees to develop restaurants in Metro Atlanta. Growth markets targeted within the region include Athens, Riverdale, Atlanta, Stone Mountain, Ellijay, Dawsonville, Peachtree City, Gainesville and Cleveland. Opportunities also exist throughout Florida, Georgia, Washington, DC, Illinois and Michigan, among other states.

To drive its expansion efforts, Dunkin’ Donuts has aligned its strategy to support the growth opportunities and consumer needs of individual markets. As a result, the company continues to expand with single and multi-unit opportunities with no minimum unit requirements. 

Ideally, franchisees should possess a minimum net worth of $500,000 and liquid assets of at least $250,000, but financial qualifications will vary based on the opportunity available by market. This evolution of Dunkin’ Donuts’ franchise sales effort enables the brand to expand in markets more aggressively, while balancing its market penetration and maturity.

Building a solid network of stores within a market enables Dunkin’ Donuts to invest in a distribution model that provides a consistent, high-quality product customers expect “in the way and on the way” of their daily routines. In an effort to keep the brand fresh and competitive, Dunkin’ Donuts offers flexible concepts for any real estate format including free-standing stores, end caps, in-line sites, gas and convenience, travel plazas, universities, as well as other retail environments.

According to Benson, “Dunkin’ Donuts is proud to energize Americans and keep the honest, hard-working, value-driven people of this country running every day. Our recent and ongoing menu enhancements meet the needs of today’s on-the-go consumers, moving Dunkin’ Donuts beyond breakfast with high-quality food and beverage items available all day.”

Historically a doughnut and hot coffee chain, Dunkin’ Donuts has expanded its offering to include frozen and iced beverages, a full bakery assortment including bagels and muffins, breakfast sandwiches, and an all-day Oven-Toasted menu which includes flatbread sandwiches, hash browns and buttermilk biscuits. The new platform marks the most significant change to Dunkin’ Donuts product lineup since the company launched espresso-based beverages in 2003.

About Dunkin’ Donuts

Founded in 1950, Dunkin’ Donuts is America’s favorite every day, all-day stop for coffee and baked goods. Dunkin’ Donuts is a market leader in the regular/decaf coffee, iced coffee, hot flavored coffee, donut, bagel and muffin categories, and the largest coffee and baked goods chain in the world. Dunkin’ Donuts has earned the No. 1 ranking for customer loyalty in the coffee category by Brand Keys for four years running. The company has more than 9,000 restaurants in 30 countries worldwide. In 2009, Dunkin’ Donuts’ global system-wide sales were $5.7 billion. Based in Canton, Massachusetts, Dunkin’ Donuts is a subsidiary of Dunkin’ Brands, Inc. For more information, visit www.Dunkinfranchising.com.

Dunkin’ Donuts, founded in 1950, is celebrating 60 years of delicious coffee, donuts and baked goods, and the brand is inviting customers in Kirkwood to join the party with the March 11 grand opening of its new restaurant at 1210 South Kirkwood Road in Kirkwood.

The doors to the restaurant will open to the public at 5:00 a.m., and the first 100 guests will receive $2.00 Dunkin’ Donuts gift cards.  To commemorate the grand opening and Dunkin’ Donuts’ 60th BirthDDay, the restaurant is hosting a birthday celebration featuring a 9:30 a.m. ribbon cutting with Mayor McDonnell and the official kick-off of the “Dunkin’ Donuts Beverages for BackStoppers” drive at the new restaurant.  As part of the opening celebration, franchisee Michael Geller will donate 50 percent of all first-week beverage sales, up to $2,500, to The BackStoppers, which provides support and financial assistance to families of fallen police officers and firefighters.  In addition, from 7:00 a.m. through 9:00 a.m., Al Hofer from WARH-FM, “The Arch,” will broadcast live from the store.  

Geller, who earned post-graduate degrees from Washington University in St. Louis, said he’s long wanted to return to the St. Louis area and bring the Dunkin’ Donuts brand with him.  ”My mother and aunt have operated Dunkin’ Donuts in New Jersey for more than 20 years.  I grew up with the brand, had a passion for the business, always loved the products and have always felt at home here in St. Louis,” he said.

The new Kirkwood location, which will be open 5:00 a.m. – 10 p.m. with a 24-hour drive-thru window, seven days a week, is complemented by a new menu that will include dozens of varieties of donuts, baked goods and beverages.

Dunkin’ Donuts is the largest coffee and baked goods chain in the world, selling more than one billion cups of hot and iced coffee and more than 900 million donuts and Munchkins donut hole treats every year. Today, there are more than 6,500 restaurants in 35 U.S. states and the District of Columbia and more than 2,600 international restaurants in 29 countries.

Just about everybody loves a donut now and then.

But it’s serious business for Barbara Lansberry, an operations manager for Dunkin’ Donuts in its South Florida district. “It’s a fun place and it’s a fun brand,” said Lansberry, who started with the company 16 years ago on the administrative side.

In her job to ensure that company standards and best practices are implemented, Lansberry is on the road from southern Broward County to central Palm Beach County visiting up to 52 franchises. She develops strong relationships with franchisees, store managers and employees. She spends time assisting them in the launch of new marketing programs, store openings and training.

Lansberry stays current with industry trends through webinars, e-learning, meetings with guest speakers and workshops. Along with other operations managers in South Florida and nationwide, the team shares issues, tips and advice so they can assist franchisees to ensure quality of products and service.

Though the economy has presented obvious challenges, it has also provided new franchisees from various industries. “They’ve had career changes from real estate, law and their own family businesses,” said Lansberry.

Continue reading . . .

The fast-food coffee wars have yet to dent Dunkin Donuts’ bottom line very much, one of the chain’s owners said on Monday.

Despite efforts by McDonald’s Corp (MCD.N) to undercut competitors on price, Dunkin’s market share in coffee is steady and growing, Mark Nunnelly, managing director at Bain Capital, said at the Reuters Private Equity and Hedge Funds Summit in New York.

“The big hurt has not been Dunkin to McDonald’s or McDonald’s to Dunkin,” Nunnelly said. “It’s been Dunkin and McDonald’s to your local fill-in-the-blank convenience store.”

Nunnelly, whose firm is one of three private equity owners of the doughnut chain, said Starbucks Corp (SBUX.O) has been hurt the most by the price war and the weak economy.

Continue reading . . .

There’s no “waffling” amongst Dunkin’ Donuts guests – they want the Waffle Breakfast Sandwich back and beginning today, they get their wish. Following strong customer feedback, Dunkin Donuts, Americas all-day, everyday stop for coffee and baked goods, has reintroduced the Waffle Breakfast Sandwich.  

Back by popular demand, the Waffle Breakfast Sandwich is a sweet and savory, Oven-Toasted sandwich featuring scrambled eggs, sausage and American cheese between two maple-infused waffles.  The Waffle Breakfast Sandwich is available for a limited time at participating Dunkin’ Donuts restaurants throughout the country and has a suggested retail price of $2.99. Dunkin’ Donuts became the first national quick service restaurant chain to serve a breakfast sandwich featuring waffles when the Waffle Breakfast Sandwich was introduced last spring.

To celebrate the return of the Waffle Breakfast Sandwich, in February, Dunkin’ Donuts conducted a survey of more than 500 people to find out what other popular cultural items people would be excited to see come back. According to the results:

  • Not everyone is going digital. 33% of Americans miss Polaroid pictures; while 26% of Americans long for the days of pay phones, once ubiquitous in cities and towns.
  • Rachel and Ross or Sam and Diane? 27% of those surveyed wish their ‘Friends’ would order up another cup of coffee at Central Perk, while 21% would rather watch the cast of ‘Cheers’ meet up at the bar.
  • Sorry to those of you who still cruise around in your AMC Pacer. The Pontiac GTO and Chevrolet El Camino are the top two cars Americans wish to see on the market again at 32% and 26% respectively.
  • And of all the outdated fashion trends, only 2% of those surveyed were interested in bringing back balloon pants. However, 20% still long for the 70s and the days of bell bottom pants.

To support the return of the Waffle Breakfast Sandwich, Dunkin’ Donuts will celebrate “Waffle WeDDnesdays” on Twitter (www.twitter.com/dunkindonuts).  Each Wednesday the company will ask followers what they are waffling about.  Customers who tag their response “#WaffleWeDDs” and tweet it to @DunkinDonuts have a chance to win a $60 Dunkin’ Donuts Card.

The Waffle Breakfast Sandwich isn’t the only item the company is bringing back this month. To help Americans celebrate St. Patricks Day, Dunkin Donuts is once again serving the “Lucky Dozen” donut, a raised yeast ring with chocolate icing topped with white and yellow sprinkles and green clovers for the suggested retail price of 89 cents. Dunkin’ Donuts will also offer a “Spring Showers” donut, a raised yeast ring with chocolate icing topped with rainbow nonpareils for the suggested retail price of 89 cents and Munchkins® donut hole treats topped with rainbow nonpareils for the suggested retail price of $4.49 for a 25 count box. Participating Dunkin’ Donuts restaurants nationwide are also offering two Bacon, Egg & Cheese Wake-Up Wraps with a medium coffee for the special value price of $3.99.  

Finally, last month Dunkin’ Donuts brought back its “Create Dunkin’s Next Donut” contest, offering people the chance to create their own donut masterpiece for the chance to win $12,000 and have their donut creation sold at participating Dunkin’ Donuts restaurants nationwide. Submissions will be accepted through March 8 at www.DunkinDonuts.com/donut.

About Dunkin’ Donuts

Founded in 1950, Dunkin’ Donuts is America’s favorite every day, all-day stop for coffee and baked goods. Dunkin’ Donuts is a market leader in the regular/decaf coffee, iced coffee, hot flavored coffee, donut, bagel and muffin categories, and the largest coffee and baked goods chain in the world. Dunkin’ Donuts has earned the No. 1 ranking for customer loyalty in the coffee category by Brand Keys for four years running. The company has more than 9,000 restaurants in 30 countries worldwide. In 2009, Dunkin’ Donuts’ global system-wide sales were $5.7 billion. Based in Canton, Massachusetts, Dunkin’ Donuts is a subsidiary of Dunkin’ Brands, Inc. For more information, visit www.DunkinDonuts.com.

About the Dunkin’ Donuts Survey

Burson-Marstellar conducted a quantitative online flash poll among 500 members of the general population who are 18-49, representative of the US population (gender, age, race and region).  The poll was conducted February 18-19, 2010. The margin of error for the overall audience is +/-4.38% and larger for sub-groups.

As Dunkin’ Donuts commemorates its 60th “BirthDDay,” the brand has earned another cause for celebration.  For the fourth straight year, Dunkin’ Donuts, America’s all day, every day stop for coffee and baked goods, has been recognized by the Brand Keys Customer Loyalty Engagement Index as number one in customer loyalty in the coffee category.  

The 13th annual national survey by Brand Keys identifies brands that are best able to engage consumers by meeting or exceeding their expectations, which creates loyal customers. The report accurately predicts which products consumers are most likely to purchase over the next 12 to 18 months. In the coffee category, consumer preferences were based on consistently meeting customer expectations for taste, quality, and service.

“This great honor is a tribute to our franchisees’ commitment to our guests.  Through their tireless efforts, Dunkin’ Donuts has become a daily ritual for millions of people who start their day with America’s favorite coffee and look to Dunkin’ Donuts to keep them running in the afternoon with a wide variety of beverages and snacks,” said John Costello, Chief Global Customer and Marketing Officer at Dunkin’ Brands.  ”We are thrilled to have earned the top ranking for customer loyalty four years running, and look forward to continuing to provide our guests with simple, delicious, affordable food and beverages.”

Brand Keys is the only research consultancy in the world that specializes in customer loyalty.  The Customer Loyalty Engagement Index identifies category brand leaders — those most likely to demonstrate the highest levels of consumer loyalty and profitability over the coming two years.

“In what has turned into a more and more competitive category, it is a tribute to the Dunkin’ brand that it has been able to meet the expectations consumers have when it comes to their coffee,” said Robert Passikoff, Founder & President, Brand Keys.

Dunkin’ Donuts is the largest coffee and baked goods chain the world, selling more than one billion cups of hot and iced coffee and more than 900 million donuts and Munchkins™ donut hole treats every year. The company has set the standard for offering a superior grade of coffee, and in 2008, an independent taste test showed that Americans preferred Dunkin’ Donuts coffee over Starbucks. Today, there are more than 6,500 restaurants in 35 U.S. states and the District of Columbia and more than 2,600 international restaurants in 29 countries.

Founded in 1950, Dunkin’ Donuts is America’s favorite every day, all-day stop for coffee and baked goods. Dunkin’ Donuts is a market leader in the regular/decaf coffee, iced coffee, hot flavored coffee, donut, bagel and muffin categories, and the largest coffee and baked goods chain in the world. Dunkin’ Donuts has earned the No. 1 ranking for customer loyalty in the coffee category by Brand Keys for four years running. The company has more than 9,000 restaurants in 30 countries worldwide. In 2009, Dunkin’ Donuts’ global system-wide sales were more than $5.6 billion. Based in Canton, Massachusetts, Dunkin’ Donuts is a subsidiary of Dunkin’ Brands, Inc. For more information, visit www.DunkinDonuts.com.

Restaurant Marketing Secrets

The Restaurant Marketing Bible: How To Market Your Restaurant on a Shoestring Budget

Restaurant Marketing Strategies: Dramatically Improve Your Restaurant Profits While Spending Less Money

Foodservice Marketing for the ’90s: How to Become the #1 Restaurant in Your Neighborhood

Restaurant Marketing for Owners and Managers

The Food Service Professionals Guide to: Increasing Restaurant Sales

The Food Service Professional Guide to Restaurant Promotion & Publicity: For Just a Few Dollars a Day

Restaurant Biz Is Showbiz!: Why Marketing Is the Key to Your Success

Restaurant Newsletters That Pay Off

Grassroots Marketing For The Restaurant Industry

Marketing Plan for a Fast-casual Restaurant (Fill-in-the-Blank Marketing Plans, Volume 1 – Fast-casual Restaurant)

1000 Restaurant, Bar, and Cafe Graphics: From Signage to Logos and Everything In Between

Bar and Restaurant Logos

Logos of American Restaurants

Creative Restaurant Graphics 1: Excellence in Contemporary Design

A former executive at the Dunkin’ Donuts fast-food chain is suing his ex-employer for $5 million, alleging the company has spoken so ill of him that he can’t find another job.

Michael O’Donovan, a former vice president of global research and development for Canton, Mass.-based Dunkin’ Brands Inc., alleges that a series of bad references and defamatory comments by Dunkin’ officials have damaged his reputation in the restaurant industry and killed numerous job prospects over the last two years. Since leaving Dunkin’ Brands in 2007 under confidential circumstances, he’s applied for jobs at Arby’s, Papa John’s, Wendy’s, Buca di Beppo, Buffets Inc. and the Back Bay Restaurant Group, but to no avail, according to court documents.

Continue reading . . .

Dunkin’ Donuts, founded in 1950, is celebrating 60 years of delicious coffee, donuts and baked goods, and the brand is inviting customers all around the world to join the party with festivities planned throughout the year.  Since its humble beginnings as a coffee and donut shop in the Northeast, Dunkin’ Donuts is now indisputably one of the world’s best-known brands.

The company’s “birthDDay” celebration kicks off with the return of the “Create Dunkin’s Next Donut” contest on February 8.  For the second year in a row, Dunkin’ Donuts is inviting donut lovers to channel their imagination and love for donuts for the chance to win $12,000 and have their personal donut creation sold at participating Dunkin’ Donuts restaurants nationwide.  Last year, the grand prize winning donut, “Toffee for Your Coffee,” was chosen from among 130,000 entries submitted online for the inaugural contest.  

Beginning today through March 8, visitors to www.DunkinDonuts.com/donut can create their own virtual donut masterpiece from a variety of donut flavors, shapes, toppings and fillings. New interactive elements have been added to the contest website, providing entrants more options to save their creations and share their tasty treats with friends and family. A dozen finalists will be chosen by a panel of Dunkin’ Donuts judges to travel to Dunkin’ Donuts University, the worldwide training center for the company in Massachusetts, this spring for a bake-off, which will be facilitated by Dunkin’ Brands Executive Chef Stan Frankenthaler. This year, JetBlue, Boston’s leading carrier, has signed on to be the official airline of the “Create Dunkin’s Next Donut” contest and will offer free airfare to contest finalists flying out of JetBlue cities to the bake-off. The public will also be invited to vote for their favorite finalist online beginning April 19. The grand prize winner / creator of “Create Dunkin’s Next Donut” contest will be unveiled on National Donut Day, June 4.

For its birthday, Dunkin’ Donuts has created a full line of commemorative retro packaging that incorporates a new ‘Happy 60th BirthDDay!” logo and historical brand logos.  Additionally beginning in March, the company will offer a selection of vintage-themed t-shirts and retro Dunkin’ Donuts Cards at www.DunkinDonuts.com as well as at participating restaurants while supplies last.

Dunkin’ Donuts will also host birthday celebrations at the original store located in Quincy, Massachusetts and at nearly 60 new restaurants that are scheduled to open over the next several weeks in 10 countries from the United States to China to Chile to Germany.

“Dunkin’ Donuts’ 60th birthday is an opportunity for us to honor our heritage and commitment to menu innovation — both of which have made us the beloved brand that we are today,” said John Costello, Chief Global Customer and Marketing Officer at Dunkin’ Brands. “As we commemorate 60 years of serving the country’s best-tasting coffee and baked goods, we look forward to celebrating our birthday with our loyal guests who make us a part of their everyday routine.”

THE EARLY YEARS

In 1950, William Rosenberg opened the first Dunkin’ Donuts shop in Quincy, Massachusetts with the simple philosophy, “Make and serve the freshest, most delicious coffee and donuts quickly and courteously in modern, well-merchandised stores.”  He sold premium coffee for 10 cents a cup, and used higher quality coffee beans that customers loved.  At Dunkin’ Donuts, great tasting coffee continues to be the brand’s No. 1 priority.    

In the first 10 years, 100 Dunkin’ Donuts restaurants opened throughout the Northeast. In the 1970s, Dunkin’ Donuts expanded its reach overseas with the opening of the first international location in Japan. Dunkin’ Donuts continued to add thousands of stores worldwide throughout the 1980s and 1990s, and also introduced the iconic “Time to Make the Donuts®” advertising campaign.

MENU AND INNOVATION

Since the 1950s, Dunkin’ Donuts has been a morning destination for millions of people who turn to Dunkin’ Donuts everyday to get a fresh start with a great cup of coffee or baked good.  Over the past 60 years, Dunkin’ Donuts has expanded its menu to include iced coffee, flavored coffees, lattes, Coolatta® slush drinks, hot chocolate, Munchkins® donut hole treats, freshly baked muffins and bagels and breakfast sandwiches.  In 2005, the company brought together a “Culinary Dream Team” of acclaimed chefs led by Executive Chef Stan Frankenthaler, to create new and innovative menu choices for busy people on the go.  Most recently, the company introduced the DDSMART better-for-you menu and afternoon snacks such as flatbread sandwiches and cinnamon twists to offer guests more choices throughout the day.

Dunkin’ Donuts is the largest coffee and baked goods chain in the world, selling more than one billion cups of hot and iced coffee and more than 900 million donuts and Munchkins™ donut hole treats every year. Today, there are more than 6,500 restaurants in 35 U.S. states and the District of Columbia and more than 2,600 international restaurants in 29 countries.

About Dunkin’ Donuts
Founded in 1950, Dunkin’ Donuts is America’s favorite every day, all-day stop for coffee and baked goods. Dunkin’ Donuts is a market leader in the regular/decaf coffee, iced coffee, hot flavored coffee, donut, bagel and muffin categories, and the largest coffee and baked goods chain in the world. Dunkin’ Donuts has earned the No. 1 ranking for customer loyalty in the coffee category by Brand Keys for four years running. The company has more than 9,000 restaurants in 30 countries worldwide. In 2009, Dunkin’ Donuts’ global system-wide sales more than  $5.6 billion. Based in Canton, Massachusetts, Dunkin’ Donuts is a subsidiary of Dunkin’ Brands, Inc. For more information, visit www.DunkinDonuts.com.

About the Create Dunkin’s Next Donut Contest

The contest is open to all US residents 13 years of age or older. Each person can enter one donut creation, with no purchase necessary to participate. The winning donut will be selected based on the vote of the bake-off judging panel, as well as America’s online vote.

This Valentine’s Day, Dunkin’ Donuts wants you to think outside the traditional box of chocolates. February is “Chocolate Lovers” month at Dunkin’ Donuts, America’s all-day, everyday stop for coffee and baked goods.  Whether you’re seeking a sweet treat for your sweetheart or perhaps a comforting snack to warm your own spirits on a cold winter day, throughout the month Dunkin’ Donuts restaurants will offer several new choices for a chocolate break that won’t break your budget.

For chocolate lovers looking for a treat for under a dollar, Dunkin’ Donuts is offering the new Triple Chocolate Donut, a chocolate cake donut topped with chocolate frosting and milk chocolate chips. Perfect for Valentine’s Day, Dunkin’ Donuts’ Sprinkle The Love Donut is a chocolate frosted yeast donut topped with special heart-shaped sprinkles. Both are available at the suggested retail price of 89 cents.

Dunkin’ Donuts has also introduced the new White Chocolate Latte topped with a mocha swirl drizzle.  Served hot or iced, white chocolate flavoring adds the perfect touch of chocolate to the traditional Dunkin’ Donuts latte. All Dunkin’ Donuts lattes are made with rich espresso, derived from high-quality, 100% Fair Trade Certified coffee beans, and steamed milk.

For Chocolate Lovers month, Dunkin’ Donuts is bringing back by popular demand two bakery favorites. The Triple Chocolate Muffin, made with a blend of cocoas and loaded with chocolate chunks and chips is available at the suggested retail price of $1.39. Dunkin’ Donuts’ brownie is topped with creamy chocolate icing, white chocolate shavings and a chocolate drizzle, and is available at the suggested retail price of $1.39.

Finally, Dunkin’ Donuts is encouraging people to create their own Hot Chocolate with delicious unsweetened flavors including caramel, coconut, blueberry, raspberry, French vanilla, hazelnut, cinnamon and toasted almond. Hot Chocolate lovers can choose one or more flavors to add to their Hot Chocolate or White Hot Chocolate to create their own personalized combination.

Hit by “CupiDD’s” Arrow?

For 60 years, Americans have met their significant other over Dunkin’ Donuts coffee and donuts. To celebrate Valentine’s Day, Dunkin’ Donuts wants you to share your Dunkin’ Donuts love story. From February 8-11, Dunkin’ Donuts Facebook fans are encouraged to post a photo of themselves with their sweetheart and share their story of how Dunkin’ Donuts helped brew a romance. One winner will be selected to become Dunkin’ Donuts’ ‘CupiDD’s Pick of the Week’ and receive a $60 Dunkin’ Donuts Card in honor of Dunkin’ Donuts’ 60th birthday this year.  With more than 1 million fans on Dunkin’ Donuts’ Facebook page, there are sure to be enough inspirational stories to warm everyone’s heart for Valentine’s Day. To participate, visit http://www.facebook.com/dunkindonuts.

Founded in 1950, Dunkin’ Donuts is America’s favorite every day, all-day stop for coffee and baked goods. Dunkin’ Donuts is a market leader in the regular/decaf coffee, iced coffee, hot flavored coffee, donut, bagel and muffin categories, and the largest coffee and baked goods chain in the world. Dunkin’ Donuts has earned the No. 1 ranking for customer loyalty in the coffee category by Brand Keys for three years running. The company has more than 8,800 restaurants in 31 countries worldwide. In 2008, Dunkin’ Donuts’ global system-wide sales were $5.5 billion. Based in Canton, Massachusetts, Dunkin’ Donuts is a subsidiary of Dunkin’ Brands, Inc. For more information, visit www.DunkinDonuts.com.