Leadership Management: 7 Things to Improve

You might use the words “leader” and “manager” interchangeably. After all, if you’re a great manager, aren’t you a great leader, too? Not necessarily! While management entails planning, coordinating, and keeping things running smoothly, leadership involves inspiring and motivating employees.…
13 Tips to Better Manage Your Restaurant

A successful restaurant starts with its leadership. As a restaurant owner or manager, you need to be constantly giving thought to how you can better manage your restaurant. Here are 13 tips to make sure that your restaurant’s management is…
10 Things to Educate Your Servers About

It doesn’t matter if your servers have waited on 10 tables or 10,000 tables—there’s always room to grow. Even the most experienced server can still improve! Educating your servers is one important task that can help your restaurant provide better…
Restaurant Management: How to Balance Your Time

Restaurant managers are pulled in so many different directions – front of the house, back of the house, customer needs, staff needs, inventory, P&Ls, food quality, service quality, etc… The list goes on and on. In any given day’s work,…
Domino’s Pizza Celebrates the New Year with 50 Percent Off Pizza Deal

Weeklong offer available for pizza orders placed through Domino’s digital ordering channels Ann Arbor, MI  (RestaurantNews.com)  Domino’s Pizza (NYSE: DPZ), the recognized world leader in pizza delivery, is already giving customers something to celebrate in 2014 – 50 percent off…
Trick or Treat … It’s Domino’s Pizza!

Halloween marks one of Domino’s top five busiest days of the year Ann Arbor, MI  (RestaurantNews.com)  October is National Pizza Month, but it’s also home to Halloween, one of Domino’s five busiest nights for pizza delivery in the United States.…
Top 10 Mistakes for a Startup Restaurant

There are far more than 10 reasons for a startup restaurant’s failure. However, let’s focus on the 10 most common mistakes a startup restaurant makes: “Failing to plan is planning to fail.” Steven Covey further states in his bestselling book,…
Pittsburgh Domino’s Pizza Franchise Owner Reaps National Accolade

Local business owner goes from delivery driver to award-winning Domino’s franchise owner Pittsburgh, PA  (RestaurantNews.com)  Ammar Jali has come a long way since beginning his career as a delivery driver in 1991.  The local business owner purchased his first Domino’s…
Domino’s Pizza Names Corey McKanna U.S. Manager of the Year

Ann Arbor, MI  (RestaurantNews.com)  Domino’s Pizza (NYSE: DPZ), the recognized world leader in pizza delivery, has crowned Corey McKanna with the prestigious title of U.S. Manager of the Year. McKanna was awarded at a recent Domino’s Pizza awards ceremony. McKanna…
Request for Qualifications – Café Tenant for Dilworth Plaza

(RestaurantNews.com)  The Center City District, Philadelphia, PA will prequalify café operators for the operation of a new café to be operational upon the completion of the renovation of Dilworth Plaza in summer of 2014. Effective date for the license is…

At Legends Sports Bar and Grill in Oshkosh, manager Muli Hajdini doesn’t take too kindly to people he sees as thieves. Hajdini claims two men walked out of his restaurant late Saturday night without paying their $20 bill. So he…

Without a well thought out plan, restaurant operators become absorbed in putting out shift fires instead of producing profitable results. A restaurant manager with no plan equals a shift with no direction.  A shift with no direction equals a disorganized…

Even the best educated, smartest and most talented restaurant managers and owners are prone to developing blind spots. These blind spots make it difficult to achieve true restaurant success because you can’t even notice that they’re a problem. Asking for…

by Michael Beck The restaurant business is something we live and breathe.  We’re in the restaurant for countless hours every week.  We talk about it all the time to customers, staff and friends.  We think about it constantly.  And yet……

Burger King is running a chicken sandwich promotion to celebrate Independence Day. The Original Chicken Sandwich will be available for just $1.04, but will go back to its normal price after the 4th. The breaded chicken patty is topped with…

To some extent the kind of service that customers get is determined by their choice of restaurant. If you don’t want singing waiters, don’t go at Macaroni Grill; if you don’t want a motherly waiter to call you “honey,” don’t…

The caveat on this topic is that no one management style is better than another and this particular item is about some styles and not all styles.  You can draw your own conclusions.  There are many different styles of manager,…

Every morning at 5:00 a.m., I am in the shower going through the mental checklist for the day. Today’s list is: kids to school, bank, buy menu paper, office supplies, repairs to the keg cooler, two thank you notes to…

At a coffee shop in Seattle a couple of weeks ago, I shared coffee with Cheryl J., a 15-year veteran store manager and “Dominoid” from Tacoma, Wash. She began her career in 1984, the same year Domino’s eclipsed the 1,000…