17 Things a Restaurant Manager Should Never Do

Restaurant managers have a lot of responsibility…and of course, this can be a good thing or a bad thing! If you’d like to avoid making some of the biggest management mistakes, read on to find out what you should never…
What Customers Don’t Like About Your Restaurant

If you asked your loyal customers what they love about your restaurant, they’d probably have a long list of likes. But what about the customers who don’t like your restaurant? The ones who have a bad experience and never come…
20 Upselling Tactics that Work

No matter how great business is at your bar or restaurant, chances are you’d like to make more money. One of the easiest ways to do this is upselling, or convincing customers to upgrade their current purchase or buy more…
Behind the Scenes: How Restaurants Prepare for VIPs

In 2013, the scourge of entitled Yelpers reached its peak when a man invented the “ReviewerCard” — a black credit card that allowed reviewers to have a “lifetime of upgrades” by scaring businesses into giving them good service. Don’t want…
How to Partner With Other Businesses to Grow Your Restaurant

Teaming up with other businesses may seem counterintuitive—after all, don’t you want all of your customers’ attention to be on you? But partnering with another company is actually a great way to build your business and expand your customer base.…
11 Ways Your Bar or Restaurant Can Stay Afloat During the Offseason

Although some food and beverage establishments enjoy crowds year-round, many businesses struggle with seasonality in some form. For some, it can be extreme seasonal swings, says Stephen Zagor, a restaurant consultant, former restaurateur and current dean of culinary business and…
Five Scenarios That Could Close Your Restaurant This Year

No restaurant owner or operator wants to close their doors – even temporarily. Every minute that passes means lost revenue and sends a bad message to would-be customers. However, without the proper planning, it can be a reality for many…
What Type of Music is Right for Your Bar or Restaurant?

For many people, going to a restaurant isn’t just about the food. It’s about the overall experience and atmosphere, and music plays a huge part in that. Having that perfect playlist can create the ideal ambiance. Some restaurants will play…
6 Marketing Strategies Trending to Shape Bars and Restaurants in 2014

Despite the delicate consumer environment, the National Restaurant Association (NRA) forecasts restaurant sales to grow in 2014 to $683 billion, according to a recent article. And as U.S. bar and restaurant operators continue to vie for their share of the…
Want To Understand Why Things Are Happening? Dig Into The Details.

Wharton Professor Len Lodish says “It’s better to be vaguely right than precisely wrong.” And he’s right – until it’s time to get precisely right. Amazingly enough, if you want to understand what’s going on below the surface of your…
Iowa to Welcome First Hurricane Grill & Wings in Waterloo

Island-Inspired Restaurant Arrives This Fall West Palm Beach, FL  (RestaurantNews.com)  Hurricane Grill & Wings’ record breaking growth continues as it announces its first ever Iowa restaurant will open this fall. The tropical restaurant will feature a casual dining atmosphere and…
Hurricane Grill & Wings Arrives in Houston for First Time

Family-Friendly Restaurant Opens In Champions West Palm Beach, FL  (RestaurantNews.com)  Hurricane Grill & Wings® further expands in the Lone Star State with its first ever Houston location in Champions. The casual restaurant with a tropical atmosphere, famous for its award-winning…
Hurricane Grill & Wings Adds Two Members To Executive Team

New VP’s of Operations and Training Join Growing Restaurant Franchise West Palm Beach, FL  (RestaurantNews.com)  Hurricane Grill & Wings, an island-inspired, full-service restaurant franchise announced two new additions to the executive team. The new Vice Presidents, Guy Stanke and Nancy…