Behind the Scenes: How Restaurants Prepare for VIPs

In 2013, the scourge of entitled Yelpers reached its peak when a man invented the “ReviewerCard” — a black credit card that allowed reviewers to have a “lifetime of upgrades” by scaring businesses into giving them good service. Don’t want…
Catch It All at this Year’s Restaurant Innovation Summit

The National Restaurant Association’s 4th Annual Restaurant Innovation Summit Focuses on Taking Restaurants into the Future Washington, DC  (RestaurantNews.com)  The National Restaurant Association announced an all-star lineup for its 4th annual Restaurant Innovation Summit (RIS) happening September 13-15 in Austin,…
New Research Shows Restaurants are Hungry for Tech without the Headache

National Restaurant Association Research Showcases the Landscape for Tech in the Restaurant Industry Washington, DC  (RestaurantNews.com)  Today, the National Restaurant Association released new research focusing on technology in the restaurant industry. In “Mapping the Restaurant Technology Landscape,” the Association set…
Staying Ahead: The Importance of Innovation at Your Restaurant

In the restaurant industry, innovation is a prerequisite for success. Just ask Michael Bonacini and Peter Oliver, co-owners of Jump in Toronto, who closed their popular eatery for one month for a million-dollar upgrade, including the installation of state-of-the-art audio…
Restaurants Stay Engaged by Capturing Customer Feedback

(RestaurantNews.com)  Every restaurant evaluates its performance around its customers and their satisfaction. Happy customers spread the good word about your service and get you more business, while those dissatisfied by your service often become instrumental in ruining your reputation in…
How to Drive Bar Sales with Technology

Technology in your bar is more than just fun and convenient…it’s also a great way to increase your sales! Technology can be more inventive than just placing a few televisions in your bar. By using technology like tablet order kiosks,…
How apps are changing fast food

No need to “run for the border” when you want a gordita or a chalupa. Taco Bell lets you place orders with a smartphone app. The fast-food chain is testing a mobile phone-based ordering system at five Southern California locations,…
10 Ways Technology Will Rock Your Dining Experience In 2014

Technology is not the thing most restaurant owners have devoted their lives to mastering. But, as smartphones become increasingly ubiquitous, managers are catching on fast. The talk at restaurant conferences and on dozens of training webinars in the past year…