Cassidy Lu looked over her near-empty restaurant Friday as uncovered chafing dishes filled with fried rice and crab Rangoon lined the buffet area.

“It’s lunchtime and look at it. People read the story and think everything is true,” Lu, owner of the Grand China Buffet, said.

Business has plummeted at the popular Route 44 eatery since disgruntled former employees and representatives of the Massachusetts Coalition for Occupational Safety and Health picketed outside last Wedndesday.

The workers held signs claiming wage violations and unjust firings. They issued a press release citing “unsanitary practices, such as taking food out of the trash to serve to customers” and a gas oven that exploded and injured a worker.

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