Alexandria, VA (RestaurantNews.com) Fishbowl Inc., the leading customer engagement platform provider for the restaurant industry, announced today that it has established an office in Dallas, TX. Dallas, a restaurant industry hub, is a key growth market for Fishbowl as it focuses on developing innovative technology solutions that enable restaurant brands to more effectively engage guests to drive loyalty, traffic, and sales. Fishbowl is headquartered in the Washington, D.C. area and has R&D centers in Silicon Valley and India, as well as an EMEA regional office in the UK.
Fishbowl’s intelligent customer engagement platform, ingests and analyzes vast amounts of structured and unstructured data from a myriad of sources, including POS, email clubs, SMS, mobile, online ordering, reservations, loyalty and more, to uncover and predict critical guest insights, desires and preferences, identify strategies to execute data-driven decisions and engage guests in a more personal, relevant, and effective way across all channels.
“With well-established presences on the East and West Coast, Dallas is the next logical expansion within the U.S. for Fishbowl,” said Dev Ganesan, CEO of Fishbowl. “We are excited to be collocated with many of our customers and the significant number of restaurant brands headquartered in the Southwest Region and look forward to the subsequent opportunities.”
The office is located at Bent Tree Tower, 16475 Dallas Parkway, Suite 245, Addison, TX 75001.
Fishbowl empowers restaurants to become best in class marketers. Through its customer engagement platform, Fishbowl provides deep insights to execute data-driven decisions and personalized marketing that drive brand preference and amplify guest sales and visits. Fishbowl’s highly scalable, SaaS platform ingests data from myriad sources to uncover insights that can be leveraged across integrated digital marketing channels. Relied on by more than 70,000 restaurant locations to effectively engage guests, Fishbowl is headquartered in Alexandria, VA, with offices in Silicon Valley, UK, and India. For more information, please visit our website, or follow us on Facebook, Twitter, and LinkedIn.