Smashburger Accelerates Customer Satisfaction with Empathica Local Smashburger increased guest satisfaction by 5.5 percent and gained an additional 8 percent improvement in focus areas – within just… April 25, 2012 · ·
Five Emerging Trends in the Foodservice Industry In today’s competitive foodservice industry, it’s becoming increasingly important for brands to engage guests and employees in a more meaningful… September 7, 2011 · ·