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Tag: guest feedback

Swig Partners with Ovation to Supercharge Guest Experience Across 100+ Locations

Swig Partners with Ovation to Supercharge Guest Experience Across 100+ Locations

Swig, home of the Original Dirty Soda, has partnered with Ovation to elevate guest experience across its 100+ locations. By…
September 23, 2025 · ·
Ovation’s Summer 2025 Release Brings Competitive Intelligence to Guest Experience

Ovation’s Summer 2025 Release Brings Competitive Intelligence to Guest Experience

As its customer base continues to grow, the guest experience platform is rolling out some of its most requested features…
July 29, 2025 · ·
Ovation’s 2025 Spring Release Empowers Restaurants to Dig Deeper and Prove ROI With New Tools

Ovation’s 2025 Spring Release Empowers Restaurants to Dig Deeper and Prove ROI With New Tools

Ovation's Spring Release introduces Long-form Surveys, ROI tracking on calls, and new integrations to help multi-unit restaurants unlock precise insights…
April 8, 2025 · ·
Dave’s Hot Chicken Selects Ovation to Enhance Guest Experience Nationwide

Dave’s Hot Chicken Selects Ovation to Enhance Guest Experience Nationwide

Ovation to Help Dave's Hot Chicken Gather Real-Time Insights and Connect with Guests as it Expands to New Markets
November 7, 2024 · ·
Ovation Unveils ‘Goals’: AI-Driven Operational Improvement Tool for Restaurants

Ovation Unveils ‘Goals’: AI-Driven Operational Improvement Tool for Restaurants

Guest Experience Company Launches AI-Powered Solution to Align Teams and Automate Change
September 17, 2024 · ·
Ovation Welcomes Industry Veteran Jim Mizes to Advisory Board

Ovation Welcomes Industry Veteran Jim Mizes to Advisory Board

Former CEO of Blaze Pizza To Provide Strategic Guidance To Guest Experience Platform
July 16, 2024 · ·
Ovation Secures Series A Funding – Bringing Total Raised to $9 Million

Ovation Secures Series A Funding – Bringing Total Raised to $9 Million

The company will use the funding to power growth and further enhance their guest experience platform for restaurants.
June 20, 2024 · ·
Friendly’s Elevates Guest Feedback Program with Ovation

Friendly’s Elevates Guest Feedback Program with Ovation

The 100+ location brand is using Ovation to get more operational data, reviews, and happy guests.
March 14, 2024 · ·
Ovation Adds Gregg Majewski of Craveworthy Brands To Advisory Board

Ovation Adds Gregg Majewski of Craveworthy Brands To Advisory Board

Majewski brings industry expertise and business acumen to the feedback company
July 25, 2023 · ·
Ovation Announces New Call-to-Text Feature, Saving Time for Restaurants and Opening a New Feedback Channel

Ovation Announces New Call-to-Text Feature, Saving Time for Restaurants and Opening a New Feedback Channel

The New Feature Catches Every Call, Sending Requested Info to Callers Through Text Conversations
July 11, 2023 · ·
Ovation Raises $4 Million to Better Help Restaurants Drive More Revenue Through Actionable Guest Feedback

Ovation Raises $4 Million to Better Help Restaurants Drive More Revenue Through Actionable Guest Feedback

The company will use the funding to power growth and enhance their 2-question, SMS-based, real-time feedback platform.
June 27, 2023 · ·
Ovation Adds AI-Powered “Suggested Response” to Real-time Feedback Conversations

Ovation Adds AI-Powered “Suggested Response” to Real-time Feedback Conversations

The innovative AI-powered feature enhances speed to respond and personalization in guest feedback management.
May 25, 2023 · ·
Ovation Adds Custom Questions to Actionable Guest Feedback Loop

Ovation Adds Custom Questions to Actionable Guest Feedback Loop

3-Year-Old Survey Company Defies the Odds
October 1, 2021 · ·

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