It doesn’t matter if your servers have waited on 10 tables or 10,000 tables—there’s always room to grow. Even the…
January 12, 2016
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By Linda Duke, CEO, Duke Marketing Restaurateurs need to know how to manage and deal with a crisis. Irresponsible or…
January 6, 2016
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When customers go out for a meal, they want to get exactly what they ordered, complete with impeccable service. But…
January 6, 2016
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If you’ve seen Bar Rescue on Spike, you know that many of the struggling bar owners had no idea how to run…
August 6, 2015
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Internationally-Acclaimed Restaurant Expands Operations Leadership Team Dallas, TX (RestaurantNews.com) Roy’s Restaurant, an internationally-acclaimed restaurant founded by Roy Yamaguchi and known…
July 29, 2015
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Although some food and beverage establishments enjoy crowds year-round, many businesses struggle with seasonality in some form. For some, it…
July 24, 2015
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In the hospitality business, attitude is everything! All it takes is one negative interaction with a staff member in your…
April 8, 2015
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Your bar is open, your drinks are ready, and your bartenders are ready to serve…but where are your customers? Although…
April 7, 2015
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East Coast Wings & Grill recently named Stacey Kane as Vice President of Marketing. With more than 20 years of…
March 9, 2015
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In the bar and restaurant industry, what’s more valuable than new customers is the ability to turn them into long-term,…
January 27, 2015
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Of course you want your bar or restaurant’s customers to be happy. That’s why you work so hard to make…
September 10, 2014
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Most diners think that the managers, servers, or cooks act as the backbone of the restaurants they frequent. However, very…
September 9, 2014
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Marketing your bar can be its own full-time job…but, unfortunately, you don’t have an unlimited amount of time! You can’t…
August 28, 2014
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Whether your bar is thriving, on shaky ground or somewhere in between, every bar owner is constantly on the lookout…
August 25, 2014
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While all restaurant owners and managers strive to exceed their guests’ expectations, sometimes amidst the chaos of running their restaurant…
August 7, 2014
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If every shift is busy, chaotic and clad in sales – stay where you’re at for as long as you…
July 31, 2014
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When a family comes into your restaurant, how do you and your staff react? Are you already annoyed, anticipating the…
July 23, 2014
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Are you a bar or restaurant manager who’s feeling stressed? Maybe you’re working 60 hour (or more!) weeks. Maybe you’re…
July 17, 2014
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You know you’re not the only bar or restaurant in your neighborhood. There are probably plenty of places near you—some…
July 1, 2014
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Restaurant managers are pulled in so many different directions – front of the house, back of the house, customer needs,…
June 18, 2014
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Have you checked out what customers are saying about your restaurant online? There are probably plenty of good comments from…
June 16, 2014
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Whether your bar business is thriving or just getting by, there’s one thing every bar business has in common, the…
June 12, 2014
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