Owners and managers are sometimes blinkered as to the actual experiences being had by their customers as they delegate more…
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In mid-November, diners at the New York restaurants Gramercy Tavern and The Modern may notice something new on their menus:…
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Restaurant owners, customers and staff have long railed against the tyranny of tipping, but like a love affair gone bad,…
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(RestaurantNews.com) Servers know that the key to unlocking better tips is to provide amazing customer service. But, food allergy guests…
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Many restaurant owners say the new IRS crackdown on automatic gratuities is pushing them to ditch their policies for large…
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My name is Katie. I went to Dartmouth, and I am a waitress. I like talking to people and I…
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At least nine customers at the Port Richey Mugs N Jugs fell victim to a credit card skimming waitress, according…
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A Winnipeg waitress says she was fired from her job as a server in a St. Boniface-area restaurant because she…
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Rosemarie Ingleton left a $110.40 tip on a $552 check at Indochine on Wednesday night, after making an ineffable calculation…
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