Great American Cookies Launches Search for Wow! Customer Service Experiences

Great American Cookies Launches Search for Wow! Customer Service ExperiencesGreat American Cookies today announced the introduction of a new online video contest celebrating exceptional customer service experiences at the company’s nearly 300 locations across the country.  The Wow! Share the Fun video contest is open to both Great American Cookies customers and employees and continues through March 31, 2011.

During the contest period, participants can visit www.GreatAmericanCookies.com and upload a short video (less than three minutes in length) recounting their Wow! customer service experience. Visitors to the website will be able to vote for their favorite entries throughout the contest.

To reward entrants for their creativity and passion for the brand, Great American Cookies will award one lucky winner each month throughout the contest a $150 American Express gift card. At the end of the contest, one of these monthly winners will receive $1,000 American Express gift card.

“Providing top-notch customer service is a hallmark of the Great American Cookies brand and is just one of the ways that we share the fun of cookies,” said Jenn Johnston, chief marketing and operations officer for GFG Management, LLC. “We created this contest to not only recognize our outstanding owners and their employees, but also encourage and reward our customers for letting us know about experiences in our stores that ‘wowed’ them.”

Additional contest entry rules and details can be found at www.GreatAmericanCookies.com and the brand’s Facebook fan page (www.facebook.com/greatamericancookies).  Customers can also stay up to date on all of Great American Cookies’ new products and promotions by following the brand on Twitter (www.twitter.com/Gr8AmCookies) or by joining Great American Cookies’ e-mail fan club (CookiE-mail).