10 years ago the restaurant industry was simple. Once every couple of months a food critic would come along and you would cook your best food and await the review in the newspaper with baited breath. Then restaurant review sites came along and changed all that. Anybody could leave a review but they were mostly biased and for the most part the system didn’t work that well. Now things have changed completely.
It’s all down to mobiles, apps and social media and restaurants are faced with a new wave of reviewers sitting right there in their restaurant every single day of the week. Add in the fact that improved Internet connections and an increasing amount of restaurants, cafes and bars now offer free WiFi and consumers are sharing all sorts of things on their mobiles to their social networks.
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