Chick-fil-A makes a point of emphasizing family values and its management is still in the family, as president Dan Cathy explained to a group of wide-eyed children at the restaurant’s South Boulevard location last week.
“This restaurant was started by my father, Truett Cathy,” he told them, pointing to a picture of his dad, before taking them on a behind-the-scenes tour of the restaurant’s kitchen and showing them how to use the ice cream machine.
Cathy, who’s been president of the Atlanta-based chicken chain since 2001, was in Charlotte to tour local franchises. There are 39 Chick-fil-A restaurants in the Charlotte market. Nationally, the chain had $3.6 billion in sales last year, its highest yet.