With sales slipping, Olive Garden is trying to win back customers who have fallen out of love with the nation’s largest Italian chain.
It is a major challenge for Orlando-based Darden Restaurants, which owns Olive Garden, Red Lobster and other brands.
Americans are eating out less but demanding more at a lower cost when they do. And in a sea of new and tougher competition, some restaurant and brand experts say Olive Garden seems to have lost its way.