Tulsa, Oklahoma (RestaurantNews.com) Diner Connection today releases the ability for guests to text-in to a restaurant to join the wait-list, make a reservation, make a to-go order or join a marketing campaign. This gives restaurants an additional means of communicating with their guests, and is more efficient than answering phone calls and emails.
The text-in component is unique because it provides a broad range of functionality to the restaurant, whereas typical mobile marketing only allows for keyword canned response. “Diner Connection is creating a conversation between the restaurant and their customers where there wasn’t one before” says Shawna Simpson, President and Co-Founder of Moxie Software.
Each Diner Connection restaurant has a local phone number assigned to them. This is a real phone number, and not a short code. This number is the number that guests use to text-in to the restaurant as well as handling all of the Diner Connection communications like letting them know their table is ready or receiving mobile marketing texts.
Diner Connection is a product of Moxie Software www.MoxieSoftware.com and was launched in September 2010 and is in use across the United States and Canada. Diner Connection is a web application that is run at the host stand, and can be used on tablet, desktop and laptop computers. It is a Customer Service Management system for restaurants that includes wait-list management, reservations, to-go orders, guest management and mobile marketing features.
For more information, or to sign up for a free trial account, please visit www.DinerConnection.com. For additional inquires, please contact Geoffrey Simpson at 918-897-1234 or geoffrey@DinerConnection.com.