Tattle’s AI-Driven CX Improvement Platform to Power Operational Excellence Across Leading Fast-Casual Brands
New York, NY (RestaurantNews.com) Tattle, the AI-powered guest feedback and CX improvement platform that helps restaurant brands optimize guest satisfaction and drive revenue, today announced its partnership with Founders Table Restaurant Group, the parent company of Chopt Creative Salad Co. and Dos Toros Taqueria. Through this collaboration, Founders Table brands will leverage Tattle’s advanced AI technology to measure omni-channel guest sentiment, enhance guest experience and streamline operations across all locations.
Through Tattle, Founders Table will gain access to a robust, omnichannel feedback system, automatically capturing guest sentiment across dine-in, takeout, delivery, and digital channels. Tattle’s proprietary AI algorithms will then analyze this data to generate location-specific action items each month, helping restaurant operators refine key areas such as food quality, accuracy, hospitality, and speed of service. Additionally, the platform will enable Founders Table brands to recover dissatisfied guests in real time, benchmark performance across locations, and streamline online review management—all within a single, centralized dashboard.
Tattle’s AI-driven approach to CX management simplifies guest feedback collection and analytics, offering restaurant brands an intuitive way to make informed operational decisions with guest preferences in mind. Tattle’s AI technology translates guest insights into unique, customized action items at a location level, so that in-field operations teams know exactly what to do to boost guest satisfaction and revenue.
Additional Tattle integration benefits include:
- Omni-channel guest satisfaction measurement across Dine-In, Takeout, Delivery, and Digital Orders.
- Menu item-level feedback to optimize ingredient quality, portion sizes, and LTO performance.
- AI-powered action items through “AI Coach” that tell location-level teams exactly what to do each month to drive guest satisfaction and revenue.
- Automated and all-in-one incident management to recover dissatisfied guests and increase return visits.
- Streamlined online review management to monitor, respond, and analyze guest feedback efficiently.
- White-glove Quarterly Business Reviews and competitor benchmarking to give brands a 360-view into their operational and guest experience performance
“Tattle was designed to bridge the gap between guest feedback and operational action, giving restaurants the power to make informed, high-impact improvements,” said Alex Beltrani, CEO & Founder of Tattle. “We’re thrilled to partner with Founders Table, a company that shares our belief that superior customer experience is the foundation of long-term success. Together, we’re setting a new standard for CX in the fast-casual industry.”
About Tattle
Tattle is the only Customer Experience Improvement (CXI) platform built to help the hospitality industry by collecting actionable feedback data by interacting with their customers where they make transactions. With brand partners including Chili’s, Cava, MOD Pizza, Hooters, Freddy’s and HTeaO. Tattle supports 250+ leading hospitality brands across 15,000+ locations globally. Using existing third-party tools and API integrations, Tattle connects brands with their guests at every touch point of the customer journey. Through their AI, Tattle recommends the most opportunistic operational area for improvement at each of our partners’ locations to drive the greatest increase in guest satisfaction. For more information, please visit https://get.tattleapp.com.
Tattle Media Contact:
marketing@gettattle.com
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