Scottsdale, AZ (RestaurantNews.com) As a business owner or manager, setting up a complete text message ordering system would be extremely expensive and unreliable, Right? Wrong. Thanks to this innovative new startup, creating a text message ordering system for your restaurant or specialty shop takes minutes and simply could not get any easier.
This innovative new startup is a flawless solution to gaining the upper hand on the competition, and it is almost a steal. A phone number costs $2 a month and the business owner can choose from tens of thousands of available numbers, local or not. Each phone number is an ordering system; if the user is only using TextOrder for one location, they just need one phone number. Of course if the user wants a Text Ordering system for their chain of 30 locations, they need 30 phone numbers!
For the customer, it’s easy. They text the hand-picked ordering phone number for the establishment and instantly receive a welcome text if it’s their first time ordering. If the establishment allows delivery as an option, the customer is asked to reply with their address and it’s instantly auto-formatted and saved to that customer’s profile. They can then text MENU for the menu, and when they’re ready to order, the customer texts “order” followed by the order; for example, “order 2 large pepperoni pizzas, 1 2liter diet coke and an order of hot wings”.
For the employees of the establishment, they are instantly notified of this new order through their “Live Order Page”. Here, they can view the orders; exactly how long ago they were placed, the fulfillment status, delivery or pickup, customer address and order history, private notes about the customer and more. If the employee has a question about an order, they can instantly send a text message to the customer and view the responses live in a chat-like interface. Alternatively, they can click “Call” to instantly establish a browser to phone call to that customer utilizing the computer’s microphone; not only that, but any incoming calls to the order phone number can be answered live. Additionally, employees can send a text with the personalized “check-in” code to the ordering phone number to “check-in” and receive a text message alert whenever an order is placed (they can also checkout instantly with the “check-out” code).
SMS Ordering is going to take the restaurant industry to a whole new level, and TextOrder seems like the very key to making this happen. To see more details on this astonishing new company, check out their site. Also you can login to a full demo to see exactly how the text message ordering works from the companies perspective by clicking here.